I've just received an email that my Giffgaff phone number will expire on 20th of March. I am currently living abroad and have lost my SIM card, which means that I am not able to make any calls to keep my SIM active. Also I noticed that SIM card can be delivered to only UK addresses. Is there any chance that my SIM card could be delivered to Hong Kong where I am currently based since I still want to keep my UK phone number?
HI there @gretelaane - a sim card can be posted outside of the UK yes. If you have lost your sim card you need to order a replacement using the link below........
If your SIM is damaged, just stops working or is the wrong size for your phone then the best solution for you is to perform a SIM swap which will give you a brand new functional SIM card.
SIM swaps should be performed when
The process of ordering a SIM and doing the SIM swap procedure is much faster than reporting your SIM lost and has several advantages, one being that you can usually be up and running the same day if you have a spare SIM handy.
If you don't have a spare unactivated SIM then you will need to get one, you can:
giffgaff SIMs are now 'All in one SIMs' and the SIM card contains a Nano, Micro and a Standard [mini] SIM. Have a check of your SIM, you may not need to swap at all. Just pop out the section that you need.
Hi @gretelaane Unfortunately time is against you. Your number will deactivate and it will be lost, unless you either top up £10 or even though you cannot use a goodybag, you could buy the £5 goodybag
It last for a month but keeps your number live for a further 6 months. Is that something that appeals to you?