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pauladam08 has a question about Can't send mms messages

Started by: pauladam08
On: 16/05/2018 | 20:35
Replies: 6
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by: pauladam08
on: 16/05/2018 | 20:35
Hi I can't send mms messages, said not activated, I've checked phone settings and settings on my giffgaff, they seem OK, can anyone help please
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by: dianascot1
on: 16/05/2018 | 20:36
Hi @pauladam08

Do you have credit on your account? MMS messages cost 16p each, and are not included in goodybag allowances
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by: dianascot1
on: 16/05/2018 | 20:36
Hi @pauladam08

Do you have credit on your account? MMS messages cost 16p each, and are not included in goodybag allowances
Message 2 of 7
by: macca28
on: 16/05/2018 | 20:40

@pauladam08 Hi Smiley Happy

mms are not included in any of the goodybags, you will need extra  balance/credit for that

Get a free giffgaff Sim
Message 3 of 7
by: pauladam08
on: 16/05/2018 | 20:42
Just checked, that's why lol, cheers
Message 4 of 7
by: pauladam08
on: 16/05/2018 | 20:43
Yep that would be it thanks
Message 5 of 7
by: bobrobinson
on: 16/05/2018 | 20:43 edited: 16/05/2018 | 20:45

Hiya @pauladam08

To send mms you need airtime credit as goodybags doesnt cover the cost of sending them.

You also need your data turned on.

Also the pic can be no larger than 300kb  any larger than that and it will fail to send.

But you can crop the pic to size or use a downsizer to shrink the pic.

All the best Bob.Smiley Happy

Get a free giffgaff Sim
Message 6 of 7
by: pauladam08
on: 16/05/2018 | 20:49

pauladam08 wrote:

Hi thanks peeps thetreanson is I got no credit 👍

Message 7 of 7