Knowledge Base
Community

payback....

Started by: deanwilliam39
On: 04/12/2017 | 20:53
Replies: 3
Reply

Go to best answer
by: deanwilliam39
on: 04/12/2017 | 20:53

When in December is payback due?

Message 1 of 4
1 BEST ANSWER

Accepted Solutions
by: sneaky007
on: 04/12/2017 | 20:54 edited: 04/12/2017 | 20:55

@deanwilliam39

The payback for this period will be processed this month - If you haven't already you can select your payback method here https://giffgaff.com/profile/choose-payback-method

Here are the key dates for Payback earned between June 2017 and November 2017:

 

 

November

  • Wednesday 1st - Charity Nominations Opened.
  • Wednesday 15th - Charity Nominations Closed.
  • Friday 17th - This thread.
  • Monday 20th - Charity Voting Opens (via email if you have Points accrued, otherwise PM an educator for your link).
  • Thursday 30th - Points can still be earned up to 11:59pm, so if your friend is holding on to a SIM that they haven't activated yet - given them a poke, pronto.
  • Thursday 30th - Charity voting closes (this has been extended to December 3rd).

  

December

  • Sunday 3rd - Charity vote closes at 23:59.
  • Monday 4th - Charity vote winners announced and JustGiving pages set up.
  • Tuesday 5th - November 2017 Payback Calculations thread.
  • Friday 8th - Points Statement planned to go out.
  • Sunday 10th - Early Selection for Payback is closed as of 11:59pm. If you have opted for credit before this time your credit will be paid out to you before others who have opted for cash.
  • Monday 11th - Early credit selection is paid.
  • Sunday 17th - Payback selection is closed as of 11:59pm. You will no longer be able to change your mind on how you get your Payback.
  • Monday 18th - All Payback to be paid.

January

  • Tuesday 2nd - If you have a query about your Payback payment, you can now raise a case to the agents.

For the complete tread and times on payback for this period can be found here https://community.giffgaff.com/t5/Announcements/Payback-Payout-Timings-June-2017-to-November-2017/td...

GET A FREE SIM WITH £5 AIRTIME CREDIT
Message 2 of 4
by: sneaky007
on: 04/12/2017 | 20:54 edited: 04/12/2017 | 20:55

@deanwilliam39

The payback for this period will be processed this month - If you haven't already you can select your payback method here https://giffgaff.com/profile/choose-payback-method

Here are the key dates for Payback earned between June 2017 and November 2017:

 

 

November

  • Wednesday 1st - Charity Nominations Opened.
  • Wednesday 15th - Charity Nominations Closed.
  • Friday 17th - This thread.
  • Monday 20th - Charity Voting Opens (via email if you have Points accrued, otherwise PM an educator for your link).
  • Thursday 30th - Points can still be earned up to 11:59pm, so if your friend is holding on to a SIM that they haven't activated yet - given them a poke, pronto.
  • Thursday 30th - Charity voting closes (this has been extended to December 3rd).

  

December

  • Sunday 3rd - Charity vote closes at 23:59.
  • Monday 4th - Charity vote winners announced and JustGiving pages set up.
  • Tuesday 5th - November 2017 Payback Calculations thread.
  • Friday 8th - Points Statement planned to go out.
  • Sunday 10th - Early Selection for Payback is closed as of 11:59pm. If you have opted for credit before this time your credit will be paid out to you before others who have opted for cash.
  • Monday 11th - Early credit selection is paid.
  • Sunday 17th - Payback selection is closed as of 11:59pm. You will no longer be able to change your mind on how you get your Payback.
  • Monday 18th - All Payback to be paid.

January

  • Tuesday 2nd - If you have a query about your Payback payment, you can now raise a case to the agents.

For the complete tread and times on payback for this period can be found here https://community.giffgaff.com/t5/Announcements/Payback-Payout-Timings-June-2017-to-November-2017/td...

GET A FREE SIM WITH £5 AIRTIME CREDIT
Message 2 of 4
Highlighted
by: no51get
on: 04/12/2017 | 20:54

Hi there @deanwilliam39

Round about the second week of December is when payback should be due....

Message 3 of 4
by: figment_uk
on: 04/12/2017 | 20:59

@deanwilliam39

 

Select "Airtime credit" by Sunday 10th December and the credit will be added during week commencing 11th December.

 

Select "Airtime credit", "Cash to PayPal*" or "Charities" by Sunday 17th and ipoints will be paid during week commencing 18th December.  Note: No selection = No payout

 

https://giffgaff.com/profile/payback

 

 

* You can only select "Cash" if you have at least 1000 points to redeem

I do not work for giffgaff, so cannot check anything on your account. This is a public community - please do not post any personal info.
Message 4 of 4