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payment from bank card blocked/ bank thought fraud on account/ok now, how can I pay for my goody bag

Started by: hel476gg
On: 15/05/2019 | 22:23
Replies: 5
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by: hel476gg
on: 15/05/2019 | 22:23

bank declined GIFF gaff regular payment today(i'm not happy with bank), have cleared  with bank but they said i have to arrange to pay giff gaff myself, how can I do this please?

Message 1 of 6
by: jfc1951
on: 15/05/2019 | 22:31 edited: 15/05/2019 | 22:32

@hel476ggwrote:

bank declined GIFF gaff regular payment today(i'm not happy with bank), have cleared  with bank but they said i have to arrange to pay giff gaff myself, how can I do this please?

If the lodged payment card details are still valid @hel476gg  you need to manually buy the goodybag you want, setting it to recur if that is what you want.

 

Goodybags here https://giffgaff.com/sim-only-plans

 Weaseling out of things is important to learn.  It's what separates us from the animals ... except the weasel.  -  Homer Simpson

Message 2 of 6
by: hel476gg
on: 15/05/2019 | 22:51
Thank you for quick reply , although card stored now is fine , I have updated with another one just in case, will check payment gone tomorrow .
Message 3 of 6
Highlighted
by: jfc1951
on: 15/05/2019 | 23:03

@hel476ggwrote:

Thank you for quick reply , although card stored now is fine , I have updated with another one just in case, will check payment gone tomorrow .

You're welcome, @hel476gg  manually buying the goodybag should have it sorted since I think if there had been a problem with the payment, it would not have gone through and you would not have the goodybag 🙂

 Weaseling out of things is important to learn.  It's what separates us from the animals ... except the weasel.  -  Homer Simpson

Message 4 of 6
by: figment_uk
on: 16/05/2019 | 06:21

@hel476gg 

 

The payment will not go through automatically.

 

When a payment fails for any reason, or when you make any changes to your saved card, you must make the next purchase yourself and reset the recurring goodybag if required.

 

Use the following instructions / links to get going again:

 

 

 

Join giffgaff during May 2019 for a chance to win goodies worth around £2500. Order a SIM now using the link below

Message 5 of 6
by: erasure454545
on: 16/05/2019 | 06:25

can you buy a top uo voucher from any local shop till yourbank sorted out best way i expect 

Get a free giffgaff Sim
Message 6 of 6