I need some help. I used to have a giffgaff number back in October and wanted to trace a call that was made back then to find out what date it was. I am not with giffgaff anymore and dont use my old no. anymore. Will there be a way to find this out?
Sometimes if you forget to delete , your Calls log it may Have your numbers stored on your phone, if like me you hardly use your phone to answer people, Memory can store Numbers, Text, Notes, but only on certain phones, i Do Hope that helps..
Then regretfully you will not normally be able to submit the request.
You could try sending the required data with an explanatory note stating that you no longer have the SIM.
You don't have to be a customer to make one, but they do have to hold the data that you require. My guess is that that they only hold it for six months and they may only hold it for three, you may be too late if you want October. They are under a legal obligation not to continue to keep personal data that they no longer need.