Knowledge Base

phone number.

Started by: tyecam
On: 12/10/2013 | 20:07
Replies: 11

by: tyecam
on: 12/10/2013 | 20:07
How can I find out my phone number. It isn't on the sim card.
Message 1 of 12
by: aj247
on: 12/10/2013 | 20:08 edited: 12/10/2013 | 20:09
Text "number" to 2020
Once sim is fully activated
Get a free giffgaff Sim
Message 2 of 12
by: richarddavidson
on: 12/10/2013 | 20:09
You don't get a number until you've activated your SIM.

Once your SIM is fully activated you will see your new number in the top left hand column of your My giffgaff page.
Get a free giffgaff Sim
Message 3 of 12
by: nerakb
on: 12/10/2013 | 20:10

You'll be allocated with your giffgaff number once you've done your part of the activation process (including topping up by at least £10) and activation has fully completed.Activation should then take about 30 minutes to fully complete (generally quicker) but can take upto 24 hours.

Please remember to mark a post "Best Answer" which appropriately answers your question/query.Please remember to also award kudos to posts you've found helpful/useful.

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Message 4 of 12
by: bluemoonbaz
on: 12/10/2013 | 20:10

@tyecam wrote:
How can I find out my phone number. It isn't on the sim card.

hi and welcome to giffgaff

Text "number" to 2020
Once your simcard is fully activated

or look under your username in my giffgaff dashboard

Message 5 of 12
by: dalan
on: 12/10/2013 | 20:10
Your number is allocated once you activate your sim.
See here.

Go to your my gg dashboard, click activate, then enter the code from the card. There are no zero's or O's in the codes.
In addition, you can insert the SIM Serial Number instead - this is the 19 digits printed on your SIM card (right before 3Ggg1*) when activating your sim.

Sim activation is fully complete after you have topped up with the minimum of £10. Sim activation usually takes 5 to 30 minutes but can be up to 24 hours. Please be patient and keep checking your 'My Giffgaff' page, you new giffgaff number will appear on the top left had side of your dashboard. You can also Use this link

To check your goodybag balance, remaining minutes and expiry of your goodybag, and much more.
Also try clearing your browser history. Logging out and back in again. Also try another browser or the mobile site.
Or read here for an in depth account on how to activate a sim card. See the link below.
If it helps,
Feel free to use this post at a later date
Get a free giffgaff Sim
Message 6 of 12
by: carolinel
on: 12/10/2013 | 20:11
it will appear on your giffgaff page when the sim activates
Message 7 of 12
by: macmaddy
on: 12/10/2013 | 20:15
You will know your number only on activation. If you do want your old number to be ported you can do it after activating your sim and then fill the form on the page which will troll you stepby step what to do. Regards
Message 8 of 12
by: iwantamicrosim
on: 12/10/2013 | 20:15

when you have activated your sim you will find your number on your mygiffgaff page

Get a free giffgaff Sim
Message 9 of 12
by: tlcshop
on: 12/10/2013 | 20:20
They don't allocate you a number until you actually join.
When you activate your account and buy a goodybag or top up at least £10 credit then the activation process starts. This takes up to 24 hours (sometimes you will find most parts of giffgaff and your phone will start working within 30 minutes, but it may take a full day for everything to be working properly), and at some point in this 24 hours your number will be displayed on My Giffgaff for you.
Message 10 of 12