Knowledge Base

phone says phone number unknown

Started by: johnmogridge
On: 07/11/2017 | 14:08
Replies: 3

by: johnmogridge
on: 07/11/2017 | 14:08

Just done a SIM SWAP and all OK except now my Galaxy s2 now says phone number unknown - how do I get it to recognise new sim?


Message 1 of 4
by: danhamman
on: 07/11/2017 | 14:09
SIM Swap can take several hours to complete
Try restarting your handset periodically

Message 2 of 4
by: he22ie
on: 07/11/2017 | 14:09

You reboot it. It sounds as if the handset is stuck in mid process and needs to sign in again

Message 3 of 4
by: isabel1066
on: 07/11/2017 | 14:11
@johnmogridge sim swap takes a while to work is your phone been on 02 or unlocked.
Get a free giffgaff Sim
Message 4 of 4