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queued goodbag

Started by: nicolaj1987
On: 29/10/2015 | 12:00
Replies: 10
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by: nicolaj1987
on: 29/10/2015 | 12:00
Can I cancel a queued goodbag before goes live ?
Message 1 of 11
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by: bee4
on: 29/10/2015 | 12:24

I thought if the goodybag wasn't 'live' yet you could cancel it yourself. But as all the replies say 'ask an agent', maybe it's changed since I looked last.

 

Unless this is the old 'ask an agent' coverall reply by everyone looking for kudos, that used to be so prevalent! Smiley Frustrated

 

Bee.

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Message 7 of 11
by: footballfanatic2014
on: 29/10/2015 | 12:01
Hey hey ,
, message agents below for help as only they can help with these sorts of matters and will refund for you

https://giffgaff.com/support/ask
Message 2 of 11
by: avid_fan
on: 29/10/2015 | 12:02
Hi there, you will need to contact a agent to cancel your queued goodybag

Contact a agent here on this direct link
https://giffgaff.com/support/ask/cancel_queued_goodybag

Get a free giffgaff Sim
Message 3 of 11
by: figment_uk
on: 29/10/2015 | 12:03

nicolaj1987 wrote:

Can I cancel a queued goodbag before goes live ?

Sure. Go here: https://giffgaff.com/support/ask/cancel_queued_goodybag

 

As the agents may take up t o24 hours to react you your request, it's not possible to guarantee cancellation of a goodybag that is scheduled to start tonight.

I do not work for giffgaff, so cannot check anything on your account. This is a public community - please do not post any personal info.
Message 4 of 11
Highlighted
by: cherrycoke1983
on: 29/10/2015 | 12:15

your need to follow the links or speake to agent

Message 5 of 11
by: shakir1906
on: 29/10/2015 | 12:19
Hi there, you will need to contact a agent to cancel your queued goodybag

Contact a agent here
https://giffgaff.com/support/ask/cancel_queued_goodybag
expect a reply in less than 24hrs

Click on the banner below for your free giffgaff sim with £5 free credit


Get a free giffgaff SimPlease give me a kudos or a best answer if i helped. Appreciated.
Message 6 of 11
by: bee4
on: 29/10/2015 | 12:24

I thought if the goodybag wasn't 'live' yet you could cancel it yourself. But as all the replies say 'ask an agent', maybe it's changed since I looked last.

 

Unless this is the old 'ask an agent' coverall reply by everyone looking for kudos, that used to be so prevalent! Smiley Frustrated

 

Bee.

Tip - Giffgaffers show appreciation for someone's posting by clicking on 'kudos', or if they've solved your query you can click on 'best answer' to reward them even more! So if someone's helped, let them know!
Get a free giffgaff Sim
Message 7 of 11
by: rtm52
on: 29/10/2015 | 12:37
Yes you can cancel a queueing goody bag but if you cancel allow 24 hours before it is due to start once a goody bag starts it lasts a month .hope this has helped have good thursday afternoon
Message 8 of 11
by: nicolaj1987
on: 29/10/2015 | 12:38
How do you cancel it ?
Message 9 of 11
by: rtm52
on: 29/10/2015 | 12:42
I would give 4 to 5 days notice of goody bag cancelation as it can take up to 24 hours for an agent to get back to yoou to sort it out for you all the best happy giffgaffing
Message 10 of 11