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"A Data Connection Is Not Currently Allowed"

Started by: pierceglennie
On: 06/12/2010 | 23:05
Replies: 5
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by: pierceglennie
on: 06/12/2010 | 23:05

I've been using GiffGaff happily for a few months now with my iPhone 4. However on Friday the mobile internet connection suddenly cut out for no apparent reason and has not returned. If I try to access the Internet (not over WiFi) I get the message 'A Data Connection Is Not Currently Allowed'. I don't understand what's happened at all since I hadn't changed any settings in my phone (and I've double checked them) and I've tried it in various areas where other people on O2 with an iPhone 4 are getting a good 3G connection. If anyone has any ideas I would really appreciate them and if a giffgaff staff member is reading perhaps they could check my account (I tried to report this to an agent but the form wasn't working - pressing the submit button didn't do anything).

 

Thanks,

Pierce

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Accepted Solutions
by: mba_263
on: 06/12/2010 | 23:23
Best Answer
Accepted by topic author pierceglennie
‎21-08-2015 01:01
Also remove sim could help
Get a free Giffgaff Sim
If you want your free Sim simply follow the below link, and gain yourself free £5 credit !!: http://giffgaff.com/orders/affiliate/mba_263
Message 4 of 6 (18,068 Views)
by: sonesor
on: 06/12/2010 | 23:09 edited: 06/12/2010 | 23:10

Have you tried going to Settings -> General -> Network -> Cellular Data Network (or Mobile Data Network)

then scroll to the bottom and hit RESET NETWORK SETTINGS, power the phone off and on then go in and enter the settings again

Sometimes cures little errors like this



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Message 2 of 6 (15,852 Views)
by: socrates
on: 06/12/2010 | 23:17
Agree with sonesor, sometimes a peculiar iphone4 issue. Try resetting as above and it might sort itself out

Click banner above for free sim, If you'd like fast 1st class delivery of sim/micro sim PM me
Message 3 of 6 (15,841 Views)
by: mba_263
on: 06/12/2010 | 23:23
Best Answer
Accepted by topic author pierceglennie
‎21-08-2015 01:01
Also remove sim could help
Get a free Giffgaff Sim
If you want your free Sim simply follow the below link, and gain yourself free £5 credit !!: http://giffgaff.com/orders/affiliate/mba_263
Message 4 of 6 (18,069 Views)
by: pierceglennie
on: 06/12/2010 | 23:30
Thanks for that - resetting the network settings didn't seem to help but removing the SIM worked. Good as new now!!
Message 5 of 6 (15,822 Views)
by: powerweaver
on: 05/03/2013 | 13:17
Thanks for this - removing and replacing the sim has just worked for me too after renewing all the settings had done nothing to restore data - my iphone 3g is fully operational once more
Message 6 of 6 (10,648 Views)