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re ratesetter

Started by: p_sidwells
On: 22/12/2015 | 15:40
Replies: 1
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by: p_sidwells
on: 22/12/2015 | 15:40

I have had a phone contract for years and decided to move to giff gaff, my current phone is about 3 years old now so i thought i would apply for one using rate setter via giffgaff.

 

anyhow i chose the phone and filled in the online application and then got an email to say i had been approved, and that i needed to go back to giffgaff and order the phone.

 

I did this and i was rejected by ratesetter.

 

Am I missing something

Message 1 of 2
by: endorphin
on: 22/12/2015 | 17:03

Hi @p_sidwells did you order exactly the same phone and spec as you did originally as your preapproval from Ratesetter only applies to that?

Get a free giffgaff SIM/microSIM/nanoSIM with free £5 credit
Message 2 of 2