Get Help
Community

registration

Started by: cosmic
On: 24/12/2010 | 11:18
Replies: 8
Reply

Go to solution
by: cosmic
on: 24/12/2010 | 11:18

Is there a problem with registering a sim today?

 

cosmic

Message 1 of 9
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
by: emallett
on: 24/12/2010 | 11:36
Best Answer

Hi cosmic

 

I am sorry hear you are having issues trying to activate your sim

 

There should be no diffiulties when trying to activate your sim card however if the probel persists you may need to e-mail the team ensuring that you include more information

 

Sorry for any inconvenience

 

Kind Regards

Emmett Mallett
Handy giff-staffer

If you've asked a question, mark the best answer as 'Accepted solution'. This lets everyone know you're sorted - It also gives kudos to the giffgaffer who helped you. Nice!
Message 7 of 9
by: weeman
on: 24/12/2010 | 11:19
I don't think so mate,no more than usual. George
Message 2 of 9
by: johnnylager
on: 24/12/2010 | 11:19

some people have reported problems from yesterday, what is happening?

Get a free Giffgaff Sim
Message 3 of 9
by: cosmic
on: 24/12/2010 | 11:22

I have tried twice to register a sim for my grandaughter and I get a message that "gg is being updated at the moment" although I can find no mention of this elsewhere.

 

cosmic

Message 4 of 9
by: johnnylager
on: 24/12/2010 | 11:24

I'd suggest you contact an agent then, there are no reported problems.

 

try the 'contact us' link at bottom right of the page

Get a free Giffgaff Sim
Message 5 of 9
by: spider079
on: 24/12/2010 | 11:28
there shouldn't be no problems with activations. the problems were fixed recently. try clearing the cache on your browser, a better option is to use a more reliable browser. use Mozilla firefox, it is secure, the fastest browser available and always reliable. 
Message 6 of 9
Highlighted
by: emallett
on: 24/12/2010 | 11:36
Best Answer

Hi cosmic

 

I am sorry hear you are having issues trying to activate your sim

 

There should be no diffiulties when trying to activate your sim card however if the probel persists you may need to e-mail the team ensuring that you include more information

 

Sorry for any inconvenience

 

Kind Regards

Emmett Mallett
Handy giff-staffer

If you've asked a question, mark the best answer as 'Accepted solution'. This lets everyone know you're sorted - It also gives kudos to the giffgaffer who helped you. Nice!
Message 7 of 9
by: volamus
on: 24/12/2010 | 11:41

Yes, there do appear to be ongoing problems with registration (and I do use FireFox, on Linux too)

 

I have been trying to register two SIMs and keep getting the Gremlins page & some other odd login/account issues - so I will be contacting an Agent...

 

 

Message 8 of 9
by: cosmic
on: 24/12/2010 | 11:42

Thanks for the info.

 

cosmic

Message 9 of 9