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related to reference number - 111104-000462

Started by: kaarthiksankar
On: 23/11/2011 | 12:13
Replies: 9
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by: kaarthiksankar
on: 23/11/2011 | 12:13

Its been a couple of weeks since I got a response that my problem would be solved.

Any idea on what else I could do to get this problme resolved?

Message 1 of 10
by: syorksdeano
on: 23/11/2011 | 12:14
What was the problem about and have you checked that you haven't received a reply
`Please give me kudos if my reply was helpful.'

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Message 2 of 10
by: jps123
on: 23/11/2011 | 12:14
you will need to contact the agents again
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Message 3 of 10
by: kmp
on: 23/11/2011 | 12:15
If you haven't received a response from an agent, you can PM an educator to nudge them.

Make sure you've checked your inbox through your My giffgaff page (not the community page) - there's been a backlog of agent messages, but it shouldn't take so long to receive a response.
Message 4 of 10
by: sydbrazil2
on: 23/11/2011 | 12:24
Contact an agent, as see what they say, if they don't reply Contact an Educator.
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Message 5 of 10
by: as7861
on: 23/11/2011 | 12:31

@kaarthiksankar wrote:

Its been a couple of weeks since I got a response that my problem would be solved.

Any idea on what else I could do to get this problme resolved?


You can check your replies here - 

 

http://goo.gl/453OY

 

have you checked here for any new replies?

- Amer Get a free giffgaff Sim
Message 6 of 10
by: kaarthiksankar
on: 23/11/2011 | 13:14
sorry.. how can i contact an educator?
Message 7 of 10
by: as7861
on: 23/11/2011 | 13:23

Hey, 

 

Currently Zobia is online. 

 

Just click this link -

 

http://community.giffgaff.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/114867

 

and type a subject and then a message Smiley Happy 

- Amer Get a free giffgaff Sim
Message 8 of 10
by: johnnylager
on: 23/11/2011 | 13:23

@kaarthiksankar wrote:
sorry.. how can i contact an educator?

sorry what was the problem, we can advise whether its an agent or an educator you need to contact

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Message 9 of 10
by: zippygeorgebungle
on: 23/11/2011 | 13:25
there are loads of people in this boat with two weeks delay on answers
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Message 10 of 10