Knowledge Base

remove 18+ block

Started by: 76che79
On: 11/01/2019 | 20:41
Replies: 4

by: 76che79
on: 11/01/2019 | 20:41
I d not have a valid driving licence or passport so what should I do I'm 43 ?
Message 1 of 5
by: natty88
on: 11/01/2019 | 20:54

@76che79 unfortunately without a valid great Britain full/provisional  driving licence or any machine readable passport the adult bar can't be lifted as shown here 


to lift adult content bars please follow this handy guide . . .

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Message 2 of 5
by: mrbergstrom1967
on: 11/01/2019 | 20:57
Good Evening @76che79

Sorry to say but without the passport or a driving license, you would have no way of lifting the adult content bar.
Message 3 of 5
by: bilal86440
on: 11/01/2019 | 20:57
giffgaff follow the industry standard of restricting access to sites with adult content through their mobile data network, in accordance with Ofcom's recommendations. The restrictions can only be lifted with UK full driving/provisional License or a Passport that is machine readable.

If you don't any one of the mention documents the adult restrictions cannot be lifted. See this link for more details.
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Message 4 of 5
by: 4128334
on: 11/01/2019 | 21:16
Good Evening,
As all giffgaff is done on line they need to use Official Documents to prove that you are over 18.
The Documents they have chosen are either a British Driving License Full/Provisional or a Machine Readable Passport from some 120 Countries.
Unfortunately these are the only Documents accepted to lift the Adult Bar and without them you will be unable to remove it.
Even an Agent is not authorized to remove it for you.
Only alternative is to use Wifi
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Message 5 of 5