i clicked my sim has been lost/stollen then followed the process that took me back to the home page. Does that mean i have officially ordered a new sim same number? do they send the replacement sim to your address they have, how long if so?
Yes - you'll be sent a replacement SIM to the address listed on your profile.
Tends to take 4-5 working days (bear in mind it's Easter)
It will contain your phone number and credit/goodybag