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ron_i has a question about my giffgaff sim is damaged can i insert a new giffgaff sim and still use my old number

Started by: ron_i
On: 13/01/2018 | 17:01
Replies: 2
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by: ron_i
on: 13/01/2018 | 17:01
my giffgaff SIM has been damaged, can I insert a new giffgaff SIM and still use my old number
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by: bigmo2016
on: 13/01/2018 | 17:01
@ron_i Yes, Order another SIM from your spread page here https://giffgaff.com/orders/mgm and when the new SIM arrives perform a SIM swap.

When you perform, the SIM Swap the process will transfer your current number and any active allowances such as your goodybag and/or airtime credit over to the new SIM.

The process should take no more than 30 minutes to complete, however during busy periods can take up to 24 hours. The SIM Swap can be performed anytime between 4.30am and 9.30pm

This http://community.giffgaff.com/t5/Using-giffgaff/What-is-SIM-Swap/ta-p/7320084 link will guide you on how to perform the SIM Swap or you can follow this https://www.youtube.com/watch?v=s1QoXIl6xEM video guide from giffgaff member flaxvert.
Click for a free giffgaff SIM with free £5 credit
Message 2 of 3
by: bigmo2016
on: 13/01/2018 | 17:01
@ron_i Yes, Order another SIM from your spread page here https://giffgaff.com/orders/mgm and when the new SIM arrives perform a SIM swap.

When you perform, the SIM Swap the process will transfer your current number and any active allowances such as your goodybag and/or airtime credit over to the new SIM.

The process should take no more than 30 minutes to complete, however during busy periods can take up to 24 hours. The SIM Swap can be performed anytime between 4.30am and 9.30pm

This http://community.giffgaff.com/t5/Using-giffgaff/What-is-SIM-Swap/ta-p/7320084 link will guide you on how to perform the SIM Swap or you can follow this https://www.youtube.com/watch?v=s1QoXIl6xEM video guide from giffgaff member flaxvert.
Click for a free giffgaff SIM with free £5 credit
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