Knowledge Base
Community

samsung galaxy young messages full

Started by: parbooth
On: 04/02/2014 | 22:15
Replies: 16
Reply

Go to best answer
by: parbooth
on: 04/02/2014 | 22:15

Having trouble with daughters phone. She can't receive texts now, has had phone about a month and today is getting a message everytime a text tries to come in saying memory full. However I have looked in her settings and where it says manage sim card messages it is saying there are no messages there, so can't work out how it is full. her SD card is virtually empty as well.

 

Confused.... hoping someone can help.

 

Thx

Message 1 of 17
1 BEST ANSWER

Accepted Solutions
by: richarddavidson
on: 04/02/2014 | 22:18
It's probably the internal memory that is full. Texts don't get saved to the SIM or to the SD Card.

She'll have to free up internal memory by deleting old texts or removing some apps she's not using.
Get a free giffgaff Sim
Message 4 of 17
by: maryam22
on: 04/02/2014 | 22:16
Try to restart the phone.
If I solved your issue please "accept as solution",thanks


Get a free giffgaff Sim

Message 2 of 17
by: isabel1066
on: 04/02/2014 | 22:17
text message inbox is where you need to look and delete some and welcome to gg.
Get a free giffgaff Sim
Message 3 of 17
by: richarddavidson
on: 04/02/2014 | 22:18
It's probably the internal memory that is full. Texts don't get saved to the SIM or to the SD Card.

She'll have to free up internal memory by deleting old texts or removing some apps she's not using.
Get a free giffgaff Sim
Message 4 of 17
by: natty88
on: 04/02/2014 | 22:18
Goto messages click inbox click delete all do same for out box or sent messages
Get a free giffgaff Sim
Message 5 of 17
by: lnb1996
on: 04/02/2014 | 22:20

Hi Parbooth, you need to clear some space on the phone's memory.  Not from the Sim nor the SD card.  Deleting some texts is your best bet.

Please don't forget to Kudo if my post is helpful or mark as Best Answer if appropriate, thanks.
To get a free sim with £5 credit, click on the link below or if it's more urgent, send me a PM.
Get a free giffgaff Sim
Message 6 of 17
by: parbooth
on: 04/02/2014 | 22:26
can you give me an idiots path to the inbox please... i can see an icon that is an envelope with lined paper sticking out, I think this is the text place, but can only see 4 conversations with just outgoing messages. Where would incoming messages be? How many texts do you think should be able to be stored as an average?

thx, sorry, am a bit clueless
Message 7 of 17
by: windoze9t8
on: 04/02/2014 | 22:27
Some app 2 sd ( moving apps to sd card) may work or perhaps moving any images to a cloud service may help...drop box for example
Get a free giffgaff Sim
Message 8 of 17
by: parbooth
on: 04/02/2014 | 22:38
ah ok, i have looked in apps and found something that tells me that device memory is 174MB used and 15MB free, is that not enough then to receive texts? 15MB?
Message 9 of 17
by: maryam22
on: 04/02/2014 | 22:40

@parbooth wrote:
ah ok, i have looked in apps and found something that tells me that device memory is 174MB used and 15MB free, is that not enough then to receive texts? 15MB?

Probably not, if the text is long.

If I solved your issue please "accept as solution",thanks


Get a free giffgaff Sim

Message 10 of 17