Knowledge Base

says it has signal but won't work

Started by: csams49
On: 07/01/2019 | 19:58
Replies: 3

by: csams49
on: 07/01/2019 | 19:58

My phone says it has giff gaff recetion and I can use wifi fine however it won't let me send text messages and recieve calls even though I have a number to do it from. Help!


Message 1 of 4
by: libbymcg66
on: 07/01/2019 | 20:04
Have you tried restarting the phone? Or manually selecting the network?
Message 2 of 4
by: macca28
on: 07/01/2019 | 20:10

@csams49 hi

check your area status here for service problems:
if the signal is ok then see here (manual roam): to update and refresh your settings:
see here for your internet settings

Calls & texts not working

average response is about 4 hours, but times can vary
see agent replies here



Get a free giffgaff Sim
Message 3 of 4
by: sloz
on: 07/01/2019 | 20:12
Hiv, can you see, number, balance and goodybag here

Which phone do you have?
Do you see a signal bars and a connection symbol
(3G, 4G, H, E, gprs)

From your phone keypad dial
*100*7# and press call
Do the same with *100#

What does it say on the phone screen?
. Can you call 43430 and 443?
Get a free giffgaff Sim
Message 4 of 4