Knowledge Base

shotgun1960 has a question about I had a five pound pay back on my payback section,it was there the last time i looked.But for some reason it isnt now,it is not in my phone credit either so im wondering where the said fiver has gone to?could you please look into this for me and come back with some idea as to what has happened to it? Thank you.

Started by: shotgun1960
On: 13/07/2018 | 01:33
Replies: 1

by: shotgun1960
on: 13/07/2018 | 01:33
I had a fiver payback in my payback section.but wen I looked just now it is not there!nor is it in my phone I'm wondering where it has gone to?could you please look in to this for me thank you it would be very much appreciated.
Message 1 of 2
by: pds01144
on: 13/07/2018 | 01:56
Check this link for earned points so far Unless it was earned in May it would not have become a credit yet; that will happens next in December. I notice nothing is currently showing in my payback either, but I expect it will reappear.
If you are still concerned
Message 2 of 2