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sim Activation

Started by: mori7203159
On: 10/01/2019 | 16:49
Replies: 9
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by: mori7203159
on: 10/01/2019 | 16:49

hey my Sime is deactivate , and I wanna to activate it , however my active code dosent work. How can I solve it please?

Message 1 of 10
by: newcrazymember2018
on: 10/01/2019 | 16:50
Hello is your SIM a new SIM that has never been activated? Or is it an old SIM that as not been in use?
Get a free giffgaff Sim
Message 2 of 10
by: danhamman
on: 10/01/2019 | 16:50

@mori7203159 wrote:

hey my Sime is deactivate , and I wanna to activate it , however my active code dosent work. How can I solve it please?


**bleep**

Once deactivated - it cannot be reactivated.

 

You will need a new SIM

.:.
Message 3 of 10
by: mori7203159
on: 10/01/2019 | 17:11

@newcrazymember2018 no it's not new, it's old one

Message 4 of 10
by: mori7203159
on: 10/01/2019 | 17:12

@newcrazymember2018 I really confused why it's not working

Message 5 of 10
by: mori7203159
on: 10/01/2019 | 17:13

@newcrazymember2018 i already used for two monthes

Message 6 of 10
by: sloz
on: 10/01/2019 | 17:41 edited: 22/01/2019 | 09:01

@mori7203159
Hi, when did you last buy a goodybag?
Can you see that transaction in order history
Http://giffgaff.com/account

Is your phone still picking up a signal?
Can you call 43430 and 443 ?

Get a free giffgaff Sim
Message 7 of 10
by: newcrazymember2018
on: 10/01/2019 | 18:47
If a SIM as been inactive for a while then the phone number gets recycled and the SIM is deactivated. However you say you have had this SIM card for 2 months? That's not long enough for it to be deactivated even if you haven't used it much. Are you still having problems getting it to work now?
Get a free giffgaff Sim
Message 8 of 10
by: mori7203159
on: 22/01/2019 | 04:29
Yes I have problem and it doesn't work.
Message 9 of 10
by: random112
on: 22/01/2019 | 04:48

@mori7203159 wrote:

@newcrazymember2018 i already used for two monthes

@mori7203159 You have had this giffgaff username since 2017. You can only activate a sim once when you join, and never activate it again. You can not activate a sim that has been deactivated. If a sim has not been used for 6 months to make any chargeable calls or texts then it will be deactivated, you will loose the number and the balance and there is no way to get it back. Is this what has happened to you? When did you last make a call from that sim? If it has been deactivated because you did not use it then you need to get a new sim and join again as a new member and get a new number and pay again.
Message 10 of 10