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sim card not active

Started by: abiha1945
On: 14/08/2014 | 15:35
Replies: 10
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by: abiha1945
on: 14/08/2014 | 15:35

i activated my sim card more then 2 hours ago toped up bought my good bag i have checked i can make calls on my phone with the gg sim but at the home screen it still syasy my sim card is being activated normally when you top up you recive a text message because online it does not say my sim is activated i cant use my PUC code, any help would be appreciated ty Smiley Happy

Message 1 of 11
by: mcilwraith
on: 14/08/2014 | 15:37

might not be fully active yet it can take a while

have you tried filling in the pac code form

Message 2 of 11
by: mufc2011
on: 14/08/2014 | 15:39
giffgaff sim activations can take from as little as 30 minutes upto 24 hours to fully complete

Many activation times can be different to others so its really just a waiting game now am affraid Smiley Sad

Deffo read this 'Complete guide to activation'

http://bit.ly/giffgaffactivate
Click the banner 'below' to get your free sim with 5.00 free credit
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Message 3 of 11
by: philbond
on: 14/08/2014 | 15:39

@abiha1945 wrote:

i activated my sim card more then 2 hours ago toped up bought my good bag i have checked i can make calls on my phone with the gg sim but at the home screen it still syasy my sim card is being activated normally when you top up you recive a text message because online it does not say my sim is activated i cant use my PUC code, any help would be appreciated ty Smiley Happy


Hi.  it can take up to 24hrs to fully activate but this is rare.  it should happen very soon. Smiley Wink

Retired Super Recruiter
Message 4 of 11
by: abiha1945
on: 14/08/2014 | 15:39

yes i have tried filling it in but it always says this, 

 

youll soon be able to transfer your number

it ususally takes 30 minutes for the system to recognise that you have activated your sim....etc

 

not really sure what to do 

Message 5 of 11
by: crinkes
on: 14/08/2014 | 15:40
it can take up to 24 hours to fully activate
Get a free giffgaff Sim
Message 6 of 11
by: kenith_keniff
on: 14/08/2014 | 15:40
SIM activations usually happen quickly but they can take up to 24hrs to complete.

Turn your phone off for 5 mins at least then back on to force new connection to the network. This needs to be done a number of times.

If the activation is not complete after 24 hours, or if the activation fails and an error message has been displayed - Contact an agent using this link http://giff.ly/agentsactivation
Get a free giffgaff Sim
Message 7 of 11
by: gsklb04
on: 14/08/2014 | 15:42
Reset the phone with the sim in side it
https://giffgaff.com/orders/affiliate/gsklb04
Message 8 of 11
by: sloz
on: 14/08/2014 | 15:42
You can't choose any date earlier than Monday now for your transfer . ( you need to fill in the transfer form before 3pm tomorrow to enable you to to choose Monday)
So your account should be appearing active online before then

I would wait till 10 pm tonight and then ask an agent using the link posted
( just choose that's bed longer than 24 hours, and choose any error message it's not important)
Get a free giffgaff Sim
Message 9 of 11
by: abiha1945
on: 14/08/2014 | 15:45

thankyou for all ur help Smiley Happy

Message 10 of 11