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sim card not recognised

Started by: curly73
On: 17/01/2019 | 21:17
Replies: 2
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by: curly73
on: 17/01/2019 | 21:17

need advice my sim card does not work have tried it in 3 different mobile phones all saying the same no sim card in slot and all phones are unlocked to any network can any one advise me please or have  i got to get a new sim card

 

Message 1 of 3
by: nigelbrooks
on: 17/01/2019 | 21:34

@curly73

 

It could be that your SIM is 'failing in service'. Rare but it does happen.

 

Please order a new free SIM from:

https://giffgaff.com/orders/mgm

OR you can pick one up from Tesco, Iceland, Sainsbury, Home Bargains or Poundland for around 99p

All newgiffgaff SIMs are 'trio' SIMs (Mini/Micro/Nano in one just push out the bit that you need to fit your phone) and are 4G/3G/2G compatable.
 
When it arrives, you will need to perform a simple SIMswap.

https://community.giffgaff.com/t5/Using-giffgaff/What-is-SIM-Swap/ta-p/7320084

SIMswap does not work between 21:30 and 04:30 each day.

Your current number and any goodybag / credit will transfer as part of the process.

Get a free giffgaff Sim
I donate 100% of my SIM activation payback to charity, please help me boost the donation
Message 2 of 3
by: figment_uk
on: 17/01/2019 | 21:48

@curly73

 

When did you activate the SIM card?

 

If activation was more than 6 months ago, have you used the SIM within the last 6 months?

I do not work for giffgaff, so cannot check anything on your account. This is a public community - please do not post any personal info.
Message 3 of 3