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sim card not working

Started by: dean_92
On: 10/11/2012 | 10:47
Replies: 10
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by: dean_92
on: 10/11/2012 | 10:47

I activated my sim and topped up by 10 pound put the sim into my unlocked phone and it is coming up sim card registration failed , I'm so angry that I have wasted 10 pound, does anyone no what I can do??

Message 1 of 11 (161 Views)
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by: bengalknights
on: 10/11/2012 | 10:47
Best Answer
Accepted by ayla_15 (former giff-staffer)
‎21-08-2015 01:01
It can take 24 hours to activate
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Message 2 of 11 (189 Views)
by: bengalknights
on: 10/11/2012 | 10:47
Best Answer
Accepted by ayla_15 (former giff-staffer)
‎21-08-2015 01:01
It can take 24 hours to activate
Get a free giffgaff Sim
Message 2 of 11 (190 Views)
by: allan1954
on: 10/11/2012 | 10:48
Up to 24 hours for activation.
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Message 3 of 11 (153 Views)
by: tiptoeee96
on: 10/11/2012 | 10:48
When did you activate the sim? It can sometimes take up to 24 hours for the sim to fully activate, your number will show on your my giffgaff page when it has completed.
Message 4 of 11 (152 Views)
by: maserati2805
on: 10/11/2012 | 10:48
Try turning phone off then on.
If that didn't work then ....try giving me specific info what phone do you have?
Message 5 of 11 (151 Views)
by: adscan
on: 10/11/2012 | 10:49
Sounds like the sim has not been fully activated.
Message 6 of 11 (148 Views)
by: kevin_kazz100
on: 10/11/2012 | 10:49
Don't worry, you wont have lost the £10. Even if everything has gone wrong, you can still contact an agent. Wait to see if any changes after 24 hours
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Message 7 of 11 (147 Views)
by: homecliff
on: 10/11/2012 | 10:49
are you sure your phone is unlocked or on o2?
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Message 8 of 11 (147 Views)
by: maserati2805
on: 10/11/2012 | 10:50
Oh i am sorry just asked an agent the same question,it can take 1 day to activate sorry for that! Smiley Surprised
Message 9 of 11 (145 Views)
by: sam1128
on: 10/11/2012 | 10:52
Card registration failed means sim is not active yet ?


See if you can see anything there ?
just check your My Giffgaff page under your balance/goodybag

https://giffgaff.com/dashboard

See you account history and transactions for goodybags :

https://giffgaff.com/account

Thanks !
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Message 10 of 11 (142 Views)