i topped up my sim card but unfortunatly my phone no longer reads the sim card but its got my credit on, is there any way i can have my credit transfered onto a different giff gaff sim?
Hi, If you need to transfer your number or to get a replacement, giffgaff now do Namo sims, so please go here to order one.
Order a Hybrid/micro/standard or a NANO sim Click HERE
But first see the rest of this guide first before reporting it lost/stolen.
Or take your current Sim to a local mobile phone shop and they will cut it down to the correct size for you. This is the quickest option and it will cost about £1.
Then If you report your SIM as lost / stolen http://goo.gl/KP4hQ and you will get a replacement SIM (this will be hybrid SIM which has a MICRO/standard or now a new NANO SIM
Furthermore you get to keep your number and credits.The only issue with this is that once you report your sim lost or stolen, your account is blocked until you activate your replacement sim. you would be sent out a replacemet sim which will get you back up and runninng but this way a sim swap will not work.
Or if you have a spare sim do this below, you can do Sim SWAP. If your already with giffgaff: do this.
when you receive your new Nano/Dual-Micro SIM, you will be able to transfer your giffgaff account (including your phone number, credit and any existing bundles) from your old to your new account. This is known as a 'SIM Swap' - for more details, please see here:
Yes, if you have another sim you can do a sim swap which transfers all your account details and credit. Details here: http://community.giffgaff.com/t5/Using-giffgaff/What-is-SIM-Swap/ta-p/7320084
Before doing that, though, have you tried removing the sim and wiping the contacts (gently)?