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sim transferring

Started by: solo_g
On: 26/08/2012 | 19:57
Replies: 8
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by: solo_g
on: 26/08/2012 | 19:57
I already have an existing giffgaff sim card which I'm using at the moment and I want to change my other t-mobile sim to giffgaff, so once I get the PUK code from t-mobile do I still have to topup to activate my new giffgaff sim? plus can I use the same account for my both giffgaff sims?
Message 1 of 9
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by: gaffout
on: 26/08/2012 | 19:59 edited: 26/08/2012 | 20:00
Yes, you need to activate a new sim = £10 top up.

This second sim will be a NEW account. One sim = one account.

You can however link them both to the same email tho if you wish
It is PAC code, Porting Authorisation Code
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Message 6 of 9
by: backdrifters
on: 26/08/2012 | 19:58
It's not the puk code you need but a PAC code. Yes you'll need to activate the new sim and no you'll need a separate account
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Message 2 of 9
by: midgedog
on: 26/08/2012 | 19:58

Sorry one account per sim. ;-)

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Please give kudos if you like someone's post, & Accept as Solution if they solved your problem!
Message 3 of 9
by: richierich007
on: 26/08/2012 | 19:58
yes you will need to get new simcard and then process with puk number. you cant use in same account one sim per account

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Message 4 of 9
by: ingasop
on: 26/08/2012 | 19:59
One sim per account.

You need to have an active SIM before you can transfer a number over.
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Thank you for flying with giffgaff support. How may we not read your original post and which of our generic replies shall we copy and paste in today? Smiley Happy
Message 5 of 9
by: gaffout
on: 26/08/2012 | 19:59 edited: 26/08/2012 | 20:00
Yes, you need to activate a new sim = £10 top up.

This second sim will be a NEW account. One sim = one account.

You can however link them both to the same email tho if you wish
It is PAC code, Porting Authorisation Code
Please remember to choose a 'BEST ANSWER' Where you received one & give a little KUDOS to those who helped :-)

Get a free giffgaff Sim
Message 6 of 9
by: dalan
on: 26/08/2012 | 20:00
No. One sim, one account. And you will need to activate the new sim by topping up.
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Message 7 of 9
by: abihussain
on: 26/08/2012 | 20:00
Yes, you will need a 'Pac Code' from t-mobile, in order to transfer the number over to Giffgaff. Only one sim is allowed per account, so, you will need to create a new account for your new sim.

Yes, you will need to activate your new sim with the minimum of £10 or more.

No, you cannot use the same account for both sims Smiley Happy
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Message 8 of 9
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by: jumbo4
on: 26/08/2012 | 20:01

it is one sim per account,

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Message 9 of 9