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snapchat verification code

Started by: ashtmclean
On: 08/06/2013 | 17:59
Replies: 11
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by: ashtmclean
on: 08/06/2013 | 17:59

Hi! Hope someone can help!

I have an iphone and have downloaded snapchat. I need to get a verification code sent to me, the app says that it has sent the code via a text but i don't get one! 

I definately have the right number in and I have credit... any ideas?

thanks!

Message 1 of 12 (32,777 Views)
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Accepted Solutions
by: various_mm
on: 08/06/2013 | 18:03 edited: 08/06/2013 | 18:04
Best Answer
Accepted by sarah_e_w (former giff-staffer)
‎21-08-2015 01:01

ashtmclean wrote:

Hi! Hope someone can help!

I have an iphone and have downloaded snapchat. I need to get a verification code sent to me, the app says that it has sent the code via a text but i don't get one! 

I definately have the right number in and I have credit... any ideas?

thanks!


Hey,

 

if you able to receieve texts then you should get the text you expecting from snapchat. Just go back into snapchat and double check again to make sure you have the right number keyed in.

 

If everything is ok but you stull have not got the texts then i would suggest you get in touch with snapchat customer service as the issue may well be with them rather than at giffgaff'd end.

 

hope this helps


If my answer helped please give 'KUDOS' .

If my answer resolved your query then please mark it as ' Best Answer'. Thank you!
Message 2 of 12 (35,352 Views)
by: various_mm
on: 08/06/2013 | 18:03 edited: 08/06/2013 | 18:04
Best Answer
Accepted by sarah_e_w (former giff-staffer)
‎21-08-2015 01:01

ashtmclean wrote:

Hi! Hope someone can help!

I have an iphone and have downloaded snapchat. I need to get a verification code sent to me, the app says that it has sent the code via a text but i don't get one! 

I definately have the right number in and I have credit... any ideas?

thanks!


Hey,

 

if you able to receieve texts then you should get the text you expecting from snapchat. Just go back into snapchat and double check again to make sure you have the right number keyed in.

 

If everything is ok but you stull have not got the texts then i would suggest you get in touch with snapchat customer service as the issue may well be with them rather than at giffgaff'd end.

 

hope this helps


If my answer helped please give 'KUDOS' .

If my answer resolved your query then please mark it as ' Best Answer'. Thank you!
Message 2 of 12 (35,353 Views)
by: nasher8236
on: 08/06/2013 | 18:12
Try the international code instead of putting 0712345 try +44712345. Just remove the 0 and put +44 in place of the 0
Message 3 of 12 (32,749 Views)
by: sp5371
on: 08/06/2013 | 18:22

Make sure you have entered the right number.

Hope I've helped and good luck Smiley Happy
Message 4 of 12 (32,740 Views)
by: sloz
on: 08/06/2013 | 18:22
You need airtime credit to send the verification code it's to a usa number and costs 8 p
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Message 5 of 12 (32,738 Views)
by: sullyman524
on: 08/06/2013 | 18:37

tthats odd! what phone are you using?

Have I helped? If yes, please give me KUDOS, this is to the left of the post underneath my name.If I have solved your problem or answered your question, please click accept as solution on my post
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Message 6 of 12 (32,726 Views)
by: ashtmclean
on: 08/06/2013 | 19:15

quite an old one... iphone 3s!!!

 

should be ok though i think 

Message 7 of 12 (32,713 Views)
by: narinder123
on: 08/06/2013 | 20:11
Hi there... check the number and try again.. good luck..x
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Message 8 of 12 (32,682 Views)
by: rubylivesey
on: 10/06/2013 | 11:46
I'm using an iPhone 5 and I have the same problem, I've tried so many times but i just don't receive the text
Message 9 of 12 (31,874 Views)
by: yasmeen_79
on: 10/06/2013 | 11:52

hi there, try again and if no luck then you should get in touch with snapchat customer service team

Message 10 of 12 (31,868 Views)