someone has opened an account using my details fraudulently. what can I do?

[#1]

i received an email confiring my SIM ordewr when I never ordered one.

[#2]

Contact an agent here https://giffgaff.com/support/ask if you're concerned, but they can't do anything by ordering a sim

[#3]

i wouldnt worry about this, you might of pressed a wrong button, if you are worried then simply change your password... you can do it here...https://giffgaff.com/profile/details

[#4]

they won't be able to do anything with just ordering a sim card,

they can't top it up by using your details or anything like that -

if you are worried about it

change your password,

or if you want you can contact an agent, not sure which option would be best to choose -

don't worry.

[#5]

@cblackburn

See this fantastic guide to changing your password:

https://community.giffgaff.com/t5/Using-giffgaff/Guide-to-your-giffgaff-details/ta-p/7406214

[#6]

Contact an agent here https://giffgaff.com/support/ask

[#7]

i tried that but is only a series of drop-down issues, none of which are relevan to me...

[#8]

Contact an agent here

https://giffgaff.com/support/ask

[#9]

One of your friends or family members could have used your phone or computer this is why is always a good idea to log out every time I wouldn't worry too much about it there's not a lot anyone can do hope this helps put your mind at ease

[#10]

I never have never had anyhing to do with GiffGaff until this email I get thanking me for my order.  Happens the same day I get a letter from a different company about another order I never made. Is definitely fraud. I agree I will not have to foot the bill eventually, but frustrating so hard to report! I am trying to save them from paying out to the criminals.  I shouldn't have to become a member of this forum just to report fraud and say I dont want anything to do wih this company...