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still cant connect to the web on my iphone changed all settings

Started by: pickle001
On: 12/11/2012 | 20:39
Replies: 15
Reply

by: sam1128
on: 12/11/2012 | 20:54
What have you done so far ?

Have you removed profile ?

If yes please put settings manually than do airplane mode on off that's it !
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Message 11 of 16
by: pickle001
on: 12/11/2012 | 20:56

nope still not worked whats the next step??

Message 12 of 16
by: sam1128
on: 12/11/2012 | 21:01
Do you have active goodybags :



just check your My Giffgaff page under your balance/goodybag

https://giffgaff.com/dashboard

See you account history and transactions for goodybags :

https://giffgaff.com/account

Thanks !
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Message 13 of 16
by: pickle001
on: 12/11/2012 | 21:02

iv done all that and airplane mode but it still wont connect?? whyy mee ha i dont kno what to do next now?

Message 14 of 16
by: sloz
on: 12/11/2012 | 21:03
Is there signal bars, O2-UK AND 3G showing in the corner? And 3g is turned on and wifi off?
Try a reset of network settings

go to
Settings
General
Reset ( at the bottom of the page)
And click reset network settings

Once the phone restarts go to
Settings
General
Mobile data (or celular or celular data or network)
Mobile(or celular) data network ( scroll down if not visible)

And change the mobile data and mms apn 's
From idata.o2.co.uk
To giffgaff.com
dont click reset

Then turn airplane mode on and off to kick start the Internet connection
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Message 15 of 16
by: pickle001
on: 12/11/2012 | 21:04

yes i  goody bags i got the ten pound one an i can make calls an send txs just not use the internet

Message 16 of 16