Knowledge Base

swinkle02 has a question about Sim not working

Started by: swinkle02
On: 01/04/2018 | 19:54
Replies: 11

by: swinkle02
on: 01/04/2018 | 21:18
I don’t want to activate the other card to his name though as we want him to keep the old number as I’ve topped that one up, or will that make that other sim active for his number now
Message 11 of 12
by: sloz
on: 01/04/2018 | 21:21
A sim swap will enable your son to keep all account details (number, balance and goodybag)
Only the sim will change

So do try the spare unactivated sim in the phone to check or shows a signal and not active "
Get a free giffgaff Sim
Message 12 of 12