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talk talk 0800 number

Started by: salik
On: 28/05/2010 | 12:48
Replies: 6
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by: salik
on: 28/05/2010 | 12:48

hey guys can anyone help..trying to contact  talk talk customer services on their freephone number..being a 0800 freephone number....have tried 4 different freephone numbers for talk talk  from my giff gaff mobile ...no joy ..says call failed..or simply will not connect..as far as i know according to threads posted you are meant to drop the first 0 and dial 800...12345.. which is what i have done still no joy...there customer services number is not down ...can anyone enlighten me kind regards...sal..

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by: bigfatbball2
on: 30/05/2010 | 18:08
Best Answer
Accepted by hazel22 (former giff-staffer)
‎21-08-2015 01:01

Guys we used to need to drop the 0 before dialling 0800 numbers but this isn't required anymore- it is now possible to just call straight the 0800

Bigfatbball2
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iPhone 6 / OnePlus One
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Message 7 of 7 (9,813 Views)
by: mhoobag1
on: 28/05/2010 | 13:03 edited: 28/05/2010 | 13:04

I dont think that is correct as I make calls with the 0 included. so you will dial 0800xxxxxx.

 

Let me know if that works... 

 

 

 

 

kudos?? 

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Message 2 of 7 (8,500 Views)
by: zanityman
on: 28/05/2010 | 13:04

you don't need to drop the 0 on GG... could it be the handset limiting it???

Cheers - ZM


I don't work for GiffGaff, I'm just a very happy customer! Views expressed above are my own personal views are not necessarily those of giffgaff.

Message 3 of 7 (8,496 Views)
by: salik
on: 28/05/2010 | 13:14

hey..when you add 0 before the 800 does your balance go down as far as i know you are supposed to drop the 0 infront of the 0800 number according to some threads..thanks

Message 4 of 7 (8,491 Views)
by: andy0
on: 28/05/2010 | 13:19 edited: 28/05/2010 | 13:27

salik wrote:

hey..when you add 0 before the 800 does your balance go down as far as i know you are supposed to drop the 0 infront of the 0800 number according to some threads..thanks


No charge (dialled either way)

 

What happened is that originally dropping the leading 0 was necessary, then at some stage dialling it with the 0 in front was enabled.

 

Some numbers can be dialled either way at the moment, but not all of them, as you've found.

 

Using the 0 in front is intended as the long-term position.

Message 5 of 7 (8,486 Views)
by: hg
on: 28/05/2010 | 19:07

Just a thought but .... have you tried calling the same 0800 number/s from a landline, so that you know they are still valid numbers ?

 

Alternatively, have you successfully dialled any other 0800 number from your giffgaff 'phone ?


hg

 

Message 6 of 7 (8,443 Views)
by: bigfatbball2
on: 30/05/2010 | 18:08
Best Answer
Accepted by hazel22 (former giff-staffer)
‎21-08-2015 01:01

Guys we used to need to drop the 0 before dialling 0800 numbers but this isn't required anymore- it is now possible to just call straight the 0800

Bigfatbball2
Don't forget to check out the giffgaffer top tips section before posting
iPhone 6 / OnePlus One
http://twitter.com/bigfatbball2
Message 7 of 7 (9,814 Views)