Knowledge Base
Community

tinad4561ab2 has a question about how to unlock my alcatel u5 phone

Started by: tinad4561ab2
On: 29/04/2018 | 20:29
Replies: 5
Reply

Go to best answer
by: tinad4561ab2
on: 29/04/2018 | 20:29
ive got an alcatel u5 phone ihad a 10 pound top up with ee when I bought it from argos I want to go back to giff gaf I put my new sim card in of giff gaf and its saying enter sim me lock any body know what I got to do
Message 1 of 6
1 BEST ANSWER

Accepted Solutions
Highlighted
by: flower_power13
on: 29/04/2018 | 21:00
either contact ee or a local repair shop to get it unlocked
Message 3 of 6
by: nigelbrooks
on: 29/04/2018 | 20:58

@tinad4561ab2

 

Contact EE who will unlock it for £8.99

 

Guaranteed to work and far more reliable than High Street or internet unlockers.

 

https://giffgaff.com/unlock/ee-reviews

Get a free giffgaff Sim
I donate 100% of my SIM activation payback to charity, please help me boost the donation
Message 2 of 6
Highlighted
by: flower_power13
on: 29/04/2018 | 21:00
either contact ee or a local repair shop to get it unlocked
Message 3 of 6
by: terencedaly
on: 29/04/2018 | 22:19

tinad4561ab2 wrote:

ive got an alcatel u5 phone ihad a 10 pound top up with ee when I bought it from argos I want to go back to giff gaf I put my new sim card in of giff gaf and its saying enter sim me lock any body know what I got to do

Hi @tinad4561ab2

 

As long as the device is more than six months old and not reported lost or stolen, we can unlock the device for £8.99.

If you are calling from an EE device please dial 150 and speak to Customer Services to unlock a second hand device. If you are calling from a landline or Non EE phone please call 0800 956 6000 (select option 2, then option 4) and we can validate your request before providing unlocking instructions.

 

If you have a pay as you go phone

> Unlock your phone now

CE TO USE WITH ANOTHER NETWORK

 

Looking to unlock your phone? You’ve come to the right place.

 
Good to know

Any iPhone or iPad sold directly by EE on or after 1 September 2015 will be unlocked automatically once it reaches 18 months old.

This only applies to pay monthly and pay as you go devices - not small business or corporate.

If your Apple device has been pro-actively unlocked, you'll need to reset it.

> Find out how to reset your Apple device once it's been unlocked

How much does it cost to unlock my device?

 
Type of phone Cost
An EE pay monthly device £8.99 in contract OR free out of contract
An EE pay as you go device Free (if bought direct with EE by the requester) OR £8.99
A second hand device locked to EE, bought from eBay, Gumtree or handed down etc £8.99
An EE small business device  £8.99
Get a free Giffgaff Sim
Message 4 of 6
by: tinad4561ab2
on: 29/04/2018 | 23:00
alsorted thanks for yr replys
Message 5 of 6
by: tinad4561ab2
on: 29/04/2018 | 23:05
thanks for yr replys its unlocked took ten minutes did it online
Message 6 of 6