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Started by: brain260611
On: 08/02/2014 | 10:23
Replies: 4
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by: brain260611
on: 08/02/2014 | 10:23
Annoyed at how I topped up 10 pounds last night ready to buy my normal 10 pounds goody bag and now I have to top up another 10pounds as my balance has decided to go down to 9.57 even though my internet data was turned off! This has really annoyed me as now I am having to use another 10 pounds to get the goodybag I need! :@
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by: dazoo
on: 08/02/2014 | 10:33 edited: 08/02/2014 | 10:36
Best Answer
Accepted by zobia22 (former giff-staffer)
‎21-08-2015 01:01

Contact an agent to check if was on data used As phone data connection was off cant see it would be so might of got the 3p put back on account balance as good will. Try this if happens again ^^ http://giffgaff.com/support/ask

Get a free giffgaff Sim
Message 4 of 5 (78 Views)
by: natty88
on: 08/02/2014 | 10:30
Did you make any calls texts or use data m8 back ground apps updatin can all take credit
Enjoy £5 free credit when you order a SIM Get a free giffgaff Sim
Message 2 of 5 (72 Views)
by: bengalknights
on: 08/02/2014 | 10:31
Are you sure data was turned off by using airplane mode etc
Get a free giffgaff Sim
Message 3 of 5 (68 Views)
by: dazoo
on: 08/02/2014 | 10:33 edited: 08/02/2014 | 10:36
Best Answer
Accepted by zobia22 (former giff-staffer)
‎21-08-2015 01:01

Contact an agent to check if was on data used As phone data connection was off cant see it would be so might of got the 3p put back on account balance as good will. Try this if happens again ^^ http://giffgaff.com/support/ask

Get a free giffgaff Sim
Message 4 of 5 (79 Views)
by: graham778
on: 08/02/2014 | 10:34
If your phone is a windows phone and have live tiles it will use your data up
Message 5 of 5 (63 Views)