Knowledge Base

topping up

Started by: neeyo
On: 12/08/2012 | 16:26
Replies: 16

by: neeyo
on: 12/08/2012 | 16:26

i need to top up and activate a goody pack,but my last goody pack does not expire till 010912. how can i activate it now

Message 1 of 17
by: jamie567
on: 12/08/2012 | 16:27

you cant activate your new goodybag until your current one expires

Get a free giffgaff Sim
Message 2 of 17
by: grumpy6290
on: 12/08/2012 | 16:27

Hi you can still put the top up or credit on your phone now BUT do not active the goodie bag as wont go on but use ya credit

Message 3 of 17
by: lucy68
on: 12/08/2012 | 16:27 edited: 12/08/2012 | 16:29

you will need to wait for current one to expire,


you will still be able to use credit..

Get a free giffgaff Sim
Message 4 of 17
by: gaffout
on: 12/08/2012 | 16:27
Short answer= you can't :-(

You have to wait until your current one ends before buying a new one. Sorry!
Please remember to choose a 'BEST ANSWER' Where you received one & give a little KUDOS to those who helped :-)

Get a free giffgaff Sim
Message 5 of 17
by: israrchaudhry
on: 12/08/2012 | 16:28

current one needs to finish first then you can add another one

Message 6 of 17
by: anees_mahmood
on: 12/08/2012 | 16:28
Hi, you will need to wait for your current goodybag to expire. Only one goodybag is allowed per month. Members can no longer queue goodybags as this has been replaced by the recurring goodybag system.

Your current goodybag will expire on the midnight of 01/09/2012. After that, you can buy your next goodybag.
If my Answer has helped you, please mark my answer as 'Best Answer'. Order your FREE Sims from Below Smiley Happy
Get a free giffgaff Sim
Message 7 of 17
by: paultheball
on: 12/08/2012 | 16:28
Not possible, use credit or start a new account
with a new sim, then you can buy a goodybag now.

Get a free giffgaff Sim
Message 8 of 17
by: lmills
on: 12/08/2012 | 16:29
You can't. Goodybags run for a month. You can set your goodybag to renew auomatically using a card payment from your account or you can buy another after the current one expires. If you have ran out of minutes you will pay PAYG rates
Get a free Giffgaff Sim
Message 9 of 17
by: grumpy6290
on: 12/08/2012 | 16:29

no cant top up to active the new goodie bag till old one runs out

Message 10 of 17