If the moneys been withdrawn fingers crossed it will go through soon. Normal agent response time is 48 hours so give it another 18 on the agent message. However, they are a bit busy at the moment so you could find it takes longer. Fingers crossed though your payment has gone through so the top up will register soon.
i paid 4 a top up on the 21st on my debit card and still waiting 4 it go on 10 left my account yesterday i also sent a message to giff gaff ova 30 hours ago and still awaiting response
Take a look here to see how credit, and goodybags work: