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unable to make calls and send texts

Started by: gregwalker11
On: 14/08/2011 | 19:34
Replies: 34
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by: gregwalker11
on: 14/08/2011 | 19:34

Hello, please can some-one advise me on why I cannot make any calls or send texts? I have recently joined giff gaff on a £10 goody bag option with auto top enabled but suddenly it has just stopped working. I have checked the signal and the phone and they are fine. I have contacted an agent but they have not got back to me. Has anyone got any ideas? Many thanks in advance!

Message 1 of 35
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Accepted Solutions
by: alant
on: 14/08/2011 | 21:46

@shazad321 wrote:
try restarting your phone

Have you read the previous posts??

Get a free giffgaff Sim
Message 33 of 35
by: ed33
on: 14/08/2011 | 19:36
Are there any issues reported at http://status.o2.co.uk ?
Media MonstrosityMedia MonstrosityOrder a SIM from MeIf Somebody HelpedAbout MeSilicox Valley
Message 2 of 35
by: josh_fraser
on: 14/08/2011 | 19:37
Call *100*7# to check you have calls
Message 3 of 35
by: wilky
on: 14/08/2011 | 19:37
have u tried your sim in another phone?

if yes and the problem still happends the contact an agent who will look into it - some sims can become faulty
Message 4 of 35
by: josh_fraser
on: 14/08/2011 | 19:38
Or *100*5# for texts
Message 5 of 35
by: dfish
on: 14/08/2011 | 19:38
Your goodybag has run out and the auto top up will not get you a new one
Message 6 of 35
by: usmanozzy786
on: 14/08/2011 | 19:38
Is the sim working on your phone does it say giffgaff on the home page.
Get a free giffgaff Sim
Message 7 of 35
by: younaspk
on: 14/08/2011 | 19:39

check your blance is enough for call or text.

Message 8 of 35
by: wedgie42
on: 14/08/2011 | 19:39

@gregwalker11 wrote:

Hello, please can some-one advise me on why I cannot make any calls or send texts? I have recently joined giff gaff on a £10 goody bag option with auto top enabled but suddenly it has just stopped working. I have checked the signal and the phone and they are fine. I have contacted an agent but they have not got back to me. Has anyone got any ideas? Many thanks in advance!


What phone have you got ???

Message 9 of 35
by: safe_1996
on: 14/08/2011 | 19:40
Try rebooting and taking the sim out.
Message 10 of 35