There is only one way, so I guess it's the "best way". Top-up credit, use your phone. That's it!
|Dialing within EU and select countries plus calls to voicemail (charged in per second increments after first 30 seconds)||18p per minute|
|Receiving calls (charged in per second increments)||4p per minute|
|Sending texts||5p per|
|Picture messages (MMS) to a UK mobile||16p per MMS|
|Picture messages (MMS) to any other mobile||24p per MMS|
|Data Roaming*||19p per MB|
There are various threads and guides in the forums about using your phone abroad, and roaming (which may or may not be the same thing!).
I have a dual SIM phone so rarely consider using giffgaff when travelling in the EU. But I just happened to browse this thread ahead of a trip to France, and I find some of the posts a bit puzzling. For example,
Please check here for international/roaming charges:
Also a good guide ..
Don't buy a goodybag as they can NOT be used outside the UK
You'll need airtime credit
That seems pretty clear. You can't use a goodybag (or gigabag...) outside the UK; you have to meet any usage charges out of airtime credit.
But then if you look at the "using your mobile abroad" guide at the link provided, it's not quite that simple. There are different tariffs. The guide contains the following text:
"How your usage is charged.
....goodybags and gigabags are only valid in the UK and your usage abroad is charged out of your airtime balance. However, if you have an active goodybag or gigabag then you will get reduced calls, texts and data in the EU only...... "
So, confirmation that you can't pay for foreign usage from a goody/gigabag. But wait, what's that bit I have underlined?
So you go to the pricing page, and this is what you find......a table for charges in the EU and selected other countries, which has two separate tariff columns - one headed "with a Plan" (which has a lower set of charges) and the other headed "without a Plan" (with higher charges).
So .... is a "Plan" the same as a goody/gigabag? If it is, why not say so? Where has this otherwise unmentioned "Plan" come from?
If you stitch the separate bits of guidance together, what it seems to be saying is:
You cannot pay for overseas/roaming usage directly from a goody/gigabag. Costs must be paid by airtime credit. But if you happen to have an active goody/gigabag [aka "a Plan"] on your account, then in the EU and selected other countries, you will be eligible for a reduced [lower] tariff for overseas calls, texts and data. Those usage costs will however still be charged to your airtime credit balance.
There are two points here. One is that the actual tariff arrangements are a bit complicated (....you can't use goodybags abroad, but if you have one, it qualifies youfor a discounted rate or lower tariff for roaming charges...). The other point is that the guidance is poorly explained, incoherent, and located in at least two if not three different places - apart from whatever is said in replies to specific forum questions.
Seems to me there is a need for rationalisation, simplification, and better presentation of the charging arrangements for usage in the EU and indeed elsewhere. For starters, the confusion or ambiguity of what is a "Plan", and whether it is the same as a goodybag, needs to be sorted out - sharpish!