Knowledge Base

voucher topup

Started by: zkhan1073
On: 24/04/2018 | 22:34
Replies: 2

by: zkhan1073
on: 24/04/2018 | 22:34

dont give me goodybag

Message 1 of 3
by: giffgaffprepper
on: 24/04/2018 | 22:39
thats right, voucher only add airtime credit, you have to exchange it for a bag

the easiest way is when adding a voucher to buy a bag is to dial 43430 and select option 2 instead of option 1, this will allow you to buy a bag straight away (as long as the vocuher covers the cost of the bag or you have enough credit on your account to cover the bag cost)

after purchase ensure you restart your phoen to allow the bag to start

if you only seelcted option 1 to add the voucher, dial again and then select option 2 to exchange your credit for a bag
Message 2 of 3
by: various_mm
on: 24/04/2018 | 22:44

you have to add a goodybag and topping up doesn't ensure that

however you can use your credit and buy the £10goodybag

just go here and select the goodybag

then at the payment stage you will get an option to use your credit to pay for the goodybag

once you have done that the goodybag will be added on to your account right away
If my answer resolved your query then please mark it as a 'best answer'. Thank you!
Message 3 of 3