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what a surprise, no magical speed increase at midnight

Started by: rl2k
On: 28/12/2015 | 00:21
Replies: 15
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by: rl2k
on: 28/12/2015 | 00:21

when i reached the 6gb limit the speed decreased instantly.

 

so i waited until midnight, expecting the speed to increase again, but it hasn't.

 

what a rip off.

 

I'd like a refund but i doubt i'll get one.

Message 1 of 16
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by: ragnorak
on: 28/12/2015 | 00:23
Try restarting your phone in order to renew the data session.
Everyone should have at least one phone on giffgaff Robot wink
Get a friend-pack SIM with £5 free on first top-up here
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Message 2 of 16
Highlighted
by: ragnorak
on: 28/12/2015 | 00:23
Try restarting your phone in order to renew the data session.
Everyone should have at least one phone on giffgaff Robot wink
Get a friend-pack SIM with £5 free on first top-up here
Please order a SIM if you don't yet have one, thanks.
Top 3 things that are free (or cheapest) on giffgaff
Message 2 of 16
by: dellboy99
on: 28/12/2015 | 00:25

Restart phone to reset it

Message 3 of 16
by: giffgaffer_manchester
on: 28/12/2015 | 00:25
Hi there @rl2k my friend all I can suggest is a restart of the handset.

Hope that helps matey have a good one :-)
Giffgaffer_manchester
everyone needs a little hope love and someone who believes in them, remembering difficult roads lead to beautiful destinations. Happy giffgaffing one and all
Message 4 of 16
by: farnis
on: 28/12/2015 | 00:26

rl2k wrote:

 

when i reached the 6gb limit the speed decreased instantly.

 

so i waited until midnight, expecting the speed to increase again, but it hasn't.

 

what a rip off.

 

I'd like a refund but i doubt i'll get one.

 

You joined today (27th) so I believe you can get a full refund. You have 14 days.

Message 5 of 16
by: masinastelefons
on: 28/12/2015 | 00:27

Is it still the same?

 

 

i think its kind of policy or something where you wont get the most of.

Message 6 of 16
by: redknight3333
on: 28/12/2015 | 00:29
When i have a goody bag and it reach 80% used, i get a txt saying so and my throughput drops, so i need to reset my mobile data, or switch into flight mode and out again, the same may need to happen with you to get the speed back again.
Get a free giffgaff Sim
Message 7 of 16
by: aerovias
on: 28/12/2015 | 00:36
Have you tried restarting your phone?
Message 8 of 16
by: rickvigorous
on: 28/12/2015 | 00:44

Did the restart help?

Message 9 of 16
by: zayneion
on: 28/12/2015 | 00:45
Many possibility s
maybe your phone requires a firmware update
or if it's been dropped at some point
the reciver antenna is greatly affected
consider using a data shrinking app
like opera mini or cloud max
to get the most out of data
upto 90% cab be saved
best of luck
Message 10 of 16