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why is my sim card blocked?

Started by: sammijowhelan
On: 10/09/2013 | 18:38
Replies: 17
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by: sammijowhelan
on: 10/09/2013 | 18:38
My sim card was working perfectly fine now all ov a sudden it isnt letting me do anything at all.onlz registerd and topped up yesterday What shall i do please?
Message 1 of 18
1 ACCEPTED SOLUTION

Accepted Solutions
by: sloz
on: 10/09/2013 | 18:59
Best Answer
As w69d says are there any error messages on your account?
Is it saying access blocked on your my giffgaff page?
Get a free giffgaff Sim
Message 9 of 18
by: rko
on: 10/09/2013 | 18:41
1) try restarting your phone
2) put the sim in different phone and see if it works
Get a free giffgaff Sim
Message 2 of 18
by: dazoo
on: 10/09/2013 | 18:41

Try restarting phone or taking sim out for a min and put back in

Get a free giffgaff Sim
Message 3 of 18
by: w69d
on: 10/09/2013 | 18:42
Hi, do you get any error messages anywhere

What does it show when you dial the following
Dial *100#
Dial *100*5#

And here
http://giffgaff.com/dashboard//?m=0
Message 4 of 18
by: waleed20
on: 10/09/2013 | 18:42
Reinsert the sim card and restart your phone hope it will help otherwise contact the agent
Message 5 of 18
by: ayla_93
on: 10/09/2013 | 18:42
Are you porting in a number from another network? That can cause your sim to do funny things.

If not perhaps try turning ur phone off and back on again.
Do you have any signal?
Also do you have any credit left?
Message 6 of 18
by: johnmichael
on: 10/09/2013 | 18:43

Try restarting phone first if still the same take sim out and clean with an eraser and see if that works.

Get a free giffgaff Sim
Message 7 of 18
by: sammijowhelan
on: 10/09/2013 | 18:50
Ive done both ov them and it doesnt work, ive also tried another sim in the same phone and thez work so i dont understand it. I try to call and it says the calls are barred and also my bbm doesnt work and it isnt giving me any signal at all
Message 8 of 18
by: sloz
on: 10/09/2013 | 18:59
Best Answer
As w69d says are there any error messages on your account?
Is it saying access blocked on your my giffgaff page?
Get a free giffgaff Sim
Message 9 of 18
by: sammijowhelan
on: 10/09/2013 | 19:01
It is not letting me call, get incoming text messages or phones calls, bbm's, use the internet and also have no signal. What do i need to do?
Message 10 of 18