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why wont my phone connect to the internet??

Started by: sskane
On: 01/04/2012 | 19:01
Replies: 13

by: sskane
on: 01/04/2012 | 19:01

hi,i activated my GG sim today and am supposed to have unlimited internet - but even tho i received the settings and activated them my phone will not connect to the internet. i have text settings to 2020 but not received settings again. i have also followed the steps to find my phone in the search and enter settings manually but no results are coming up. i have a Huawei HB5I1 on o2. can anyone help me? what can i do to get it to connect?  its not the phone, because my internet was working fine before i changed sim cards. thankyou.

Message 1 of 14
by: dave005
on: 01/04/2012 | 19:03
Try deleting any old or new (data) / (wap) (internet) settings you dont need then power off your phone then back on again and retry the settings and see if that works

Internet Settings!

1.Send a text message free of charge with the word settings to 2020:

2.If that doesnt work then please follow this guide:

Try these settings > Go to internet settings on your mobile / phone then select Connection / Connectivity or Internet Profile / Data Connection from the menu and create a new apn and enter >

Connection Name: giffgaff - GPRS

APN - Access Point Name:

Proxy Server Address:

Proxy Port: 8080

Login - Username: giffgaff

Password: password

Then power your phone of for 30 seconds then power back up then the settings should apply for you

giffgaff Internet Settings / Guides (below)

1,(popular) Check Here For More Help: - Definitive APN Settings.

2, - How to giffgaff a Blackberry

3, - How to giffgaff an iPhone 3G/3GS

4, - How to giffgaff an iPhone 4

5, - Android guide

6, - Guide to Windows Mobile 6.1

7, - Guide to the Orange San Francisco

MMS: will cost 16p each from payg credit because they do not come with either goodybags

For MMS settings you can send a free text with the word MMS to 1010 via mobile
Want A Free Standard Sim Or A Microsim (click below)

Message 2 of 14
by: supermuslim
on: 01/04/2012 | 19:04
Easiest way if you have access to wifi is to download the giffgaffAPN app from the Market and run with option 2, followed by 1 and reboot the phone.
This will sort out your internet and MMS settings.

Otherwise you can do this manually by following this - Android guide

Sign The London Declaration for Global Peace & Resistance against Extremism:
Message 3 of 14
by: mrcool073
on: 01/04/2012 | 19:04

First Try Texting Settings to 2020

if that fails to send your phone settings see below for your settings - How to giffgaff an iPhone 4 - How to giffgaff an iPhone 3G/3GS - Android guide
if you have wi-fi access, download the giffgaffAPN app from the Android Marketplace to set them up for you
or click here to download the giffgaff apn: -Samsung Galaxy S2 internet & MMS - How to giffgaff a Blackberry - Definitive APN Settings should work on all phones - Guide to Windows Mobile 6.1 - Nokia C3 -Nokia C5 - dongle settings

Message 4 of 14
by: sydbrazil1
on: 01/04/2012 | 19:05
Text Settings to 2020
Get a free Giffgaff Sim
Message 5 of 14
by: sskane
on: 01/04/2012 | 19:10

thankyou v much i will try these steps now and see if they work. if not i will write back again.thankyou

Message 6 of 14
by: solid247
on: 01/04/2012 | 19:12
Your huawei phone is a andriod

Follow the instructions for any of the andriod guides
Get a free Giffgaff Sim
Message 7 of 14
by: jefferinho
on: 01/04/2012 | 19:18
Go into your phones settings make sure you have data switched on
Message 8 of 14
by: manguexa
on: 01/04/2012 | 19:44

Delete old settings yh n download giffgaffAPN app from the Market itz easy n it will look 

Get a free Giffgaff Sim
Message 9 of 14
by: sskane
on: 01/04/2012 | 21:55

i have tried everything with no luck Smiley Sad apart from the market thing as i cant. im so confused, i tried a number of times to enter the settings and followed the instructions for the android and nothing is working. as giffgaff is part of o2 can i go the o2 shop and see what they can do there?

Message 10 of 14