Knowledge Base

yehyak has a question about the Samsung Galaxy S7

Started by: yehyak
On: 02/06/2016 | 18:38
Replies: 2

by: yehyak
on: 02/06/2016 | 18:38
Why didn't the rate setter approval link work? It just made me go through the same procces again and then saying to wait another 24 hours for rate setter
Message 1 of 3
by: smiler667
on: 02/06/2016 | 18:46
Hello @yehyak & welcome to the giffgaff Community

I suggest you try clearing your browser cache and history or use another browser e.g Google Chrome, Mozilla Firefox, Safari and then try again. If still no joy then i suggest you raise this with a agent to investigate. As this doesn't fall under any category when asking a agent please follow this link select 30 from the select menu and then write your question in the text area provided. Please provide as much information as you can on the issue .

please note agents may take up to 24 hrs to reply to any queries.

giffgaff agent replies can be found in the “Messages From Agents” box on your “My Giffgaff” page or you can access it directly by following this link
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Message 2 of 3
by: walkrightback
on: 02/06/2016 | 19:12
It's frequently reported that using an alternative browser Will solve This problem.
Message 3 of 3