Now that your SIM card is activated and you can use Internet on your phone, you might want to keep your phone number and transfer it to your new SIM, if you do then this is the article for you. You will need to have your PAC (Porting Authorisation Code). Read below to find out what it is and how you get it.
Transferring your number will deactivate your old SIM so you need to transfer any data you might want to keep from your old SIM card to your phone memory.
Ensure you have made a note of all your important numbers on your old SIM / mobile, or any data from your message folders, as well as calendar reminders as these, will not be transferred with your mobile number and may be lost.
Note that credits and minutes can't be transferred from a network provider to another. If you have remaining credits with your previous mobile phone provider, they will be lost when your old SIM will be deactivated.
Fill the form, including the number you wish to transfer, the PAC and the date you wish the transfer to take place on. This date must be within the next 14 days
Verify this information to avoid any delay
Click on "Transfer your number"
That's it, you just have to wait for the transfer to go through.
On the day of the transfer, you will experience a loss of service on your old SIM at some stage between approximately 9am and 6pm. As the process is dependent on your previous mobile operator releasing your number, we cannot offer assurances about the length of time you will be without service.
When you lose service on your old SIM, you will see an error message similar to "SIM card registration failed." At this point, you should put your new SIM into your mobile, your number will be transferred.