Knowledge Base

Airtime credit billing issue - refunds being issued

Started by: t_will
On: 28/06/2018 | 16:11
Replies: 33

by: mandi19uk
on: 26/11/2018 | 17:06
Have you checked this because as of today, 26th November, I have not received my cheque.
Message 31 of 34
by: dez_d
community giff-staffer

on: 26/11/2018 | 17:29 edited: 26/11/2018 | 17:32

Hi @mandi19uk


Terribly sorry that you have not received your cheque yet. I'll try and find out what I can but in the mean time could you check what address we hold for you here -


I don't have access to your account and it might be best to contact the agents about this as they would know better than I if this cheque has been sent to you.


Can you make contact with us on this email -




giffgaff Educator | WFH Team
Message 32 of 34
by: masterofarts1
on: 08/12/2018 | 19:04
Looking forward to communication on the credit being reimbursed 👍
Message 33 of 34
by: syfle40
on: 14/12/2018 | 18:34

Just wondering when refunds as credit will be issued and how much many thanks 

Message 34 of 34