This problem is still occurring, kept hitting me earlier this evening.
This thread is specifically about PMs (private messages within the forum), not about texts.
For progress on the text messages issue, you should look at the opening post of https://community.giffgaff.com/t5/Service-Updates/2G-3G-and-4G-services-impacted-across-the-UK-6-Dec...
@paul_d_ Having a few problems . Tried to respond to a pm and got You have reached the limit for number of private messages that you can send for now. Please try again later.
Then when I try to compose one it now says Enter a user in the "Send to" field. Private Messages *Send to *Message Subject Message Body Even though I have entered a user 😩
now when try to compose one It does not give me a window to add a username.
But on a positive note I can reply to a members pm to me
Cannot send PM this afternoon. "Send message" button changes colour but nothing happens. Were working yesterday.
Thanks @paul_d_ Tried again with no luck.
I get this, even though I am looking at the post and composed but not sent reply:-
Sorry, yip PM's appear to be intermittently working / not working atm, we are aware of this issue and were working closely with our platform provider to get this rectified asap.
Hopefully they will pop back on shortly
We can only apologise for the inconvenience and thank you for your continued patience.
giffgaff Educator | WFH Team