Knowledge Base
Community

Ongoing Community Platform Issues - 6th December 2018

Started by: paul_d_
On: 21/12/2018 | 10:57
Replies: 27
Reply

by: amir667
on: 05/01/2019 | 13:20
@paul_d_
Do we a ETA on when the services will be back to full throttle? Within the H&S there are delays with replies and posting of questions.
Click here to get your free giffgaff sim with £5 free credit
Message 21 of 28
by: tinawilliams0410
on: 10/01/2019 | 07:45

I have posted two topics on General Discussion, one of 09/01 and one today 10/01 and neither are showing on the forum.

 

Just wondering if the problems are still on the forum?

Message 22 of 28
by: paul_d_
community giff-staffer

on: 10/01/2019 | 09:05

Morning @tinawilliams0410

 

Hmmm thats strange, I can see your posts from the 9th / 10th on your profile here: https://community.giffgaff.com/t5/user/viewprofilepage/user-id/10584533

 

Screenshot 2019-01-10 at 09.02.58.png

 

Can you see your posts now?

 

Paul.

giffgaff Educator | WFH Team

Message 23 of 28
Highlighted
by: jaymailsays
on: 10/01/2019 | 18:48 edited: 10/01/2019 | 18:50
Click to reveal

@paul_d_ wrote:

Morning @tinawilliams0410

 

Hmmm thats strange, I can see your posts from the 9th / 10th on your profile here: https://community.giffgaff.com/t5/user/viewprofilepage/user-id/10584533

 

Screenshot 2019-01-10 at 09.02.58.png

 

Can you see your posts now?

 

Paul.

Hi @paul_d_ clicking on that link the list for me is blank. 

 

However my own are visible.

Get a free giffgaff Sim
Message 24 of 28
by: jesi23
on: 14/01/2019 | 19:00

@lucasmcsym if you still haven’t received it, raise a case with an agent … I did today, and finally  have my 90p … 

 

🤡

Please don't forget to come back after your problem has been resolved and select a best answer.
Also consider a kudos [+★] for any member who helped.
Message 25 of 28
by: kim_x
on: 16/01/2019 | 06:27

I received this morning notification of three @ mentions from December. Gremlins about? 

Message 26 of 28
by: persco
on: 16/01/2019 | 06:33

@kim_x wrote:

I received this morning notification of three @ mentions from December. Gremlins about? 

Yup and me as well! Thought there was a network issue again! Had notification emails from as far back as 6th of December and after. Over 300 in total! Smiley Sad @kim_x

Please do set BEST ANSWER for posts that help you. Get a free giffgaff Sim
Message 27 of 28
by: mrsgrowler
on: 16/01/2019 | 15:30

@persco wrote:

@kim_x wrote:

I received this morning notification of three @ mentions from December. Gremlins about? 

Yup and me as well! Thought there was a network issue again! Had notification emails from as far back as 6th of December and after. Over 300 in total! Smiley Sad @kim_x

It’s obvioulsy due to a move from one platform to another @persco

 

It was running the Two Ronnies  Mastermind Answering the Qustion Before Last platform - where you got a notification about a new post just after you’d posted a reply - to the Monthy Python Spam platform where you get notification after notification.

 

Simples!

 

Me? Affected by watching too much TV? I don’t think so.

Don’t have nightmares.

Thank everybody you think deserves it by awarding Kudos. And give Best Answer to the post that has helped you the most
Message 28 of 28