[RESTORED] 2G, 3G and 4G services impacted across... - Page 334

I am very disappointed by what happened yesterday. It wasn’t just internet I couldn’t use it was also calling and texting! Even to giff gaff numbers. This meant that I couldn’t get in touch with my mum and couldn’t get home from the airport for hours. I expect to get a day back at the end of the month! If not I’ll be moving to a different company!!

Every disappointing!!!

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by: elisabetty
on: 07/12/2018 | 09:05

Same here. Texts showing as not sent but have been received up to 15 times. Are duplicate texts being counted in your allowance?

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by: adeleb6
on: 07/12/2018 | 09:06

I am still experiencing difficulty sending and receiving messages and calls even though I have switched my phone in and off. Sheffield

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by: roxy_r

community giff-staffer

on: 07/12/2018 | 09:06

Thank you for sharing that. Once again, if you do not have access to the internet, please restart your device and check to see if that has helped.

We are aware of the issue with text messages and our technical teams are already working on getting this fixed.

Really appreciate all of your patience ,
Roxy

community manager in the Help&Support area

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by: nkyro26
on: 07/12/2018 | 09:06

Sent 1 sms yesterday. Any eta on the arrival?

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by: staceychick4
on: 07/12/2018 | 09:06

My texts are not sending why

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by: nphyl1
on: 07/12/2018 | 09:06

In Milton Keynes. No data service despite re-booting phone. Text messages saying 'not sent' but they are being received.

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by: edwardcallaghan
on: 07/12/2018 | 09:06

So when can we expect a refund for a day without access to data?

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by: taximan41
on: 07/12/2018 | 09:06

I’ve still got no service Mansfield notts it’s also telling me my iPhone not activated help plz

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