@gwpreston - cheers, this will most likely be interlinked with the other community issues that we are still experiencing - more on that here: https://community.giffgaff.com/t5/Service-Updates/Ongoing-Community-Platform-Issues-6th-December-201...
Thanks for the prompt response, much appreciated I will inform other members experiencing this issue 👍😊
Thanks for flagging this up. It looks like the ability to send PM's failed sometime yesterday, although the issue has been around for a while.
It normally just comes back on by itself but it seems to be taking longer than normal to correct itself.
Sorry for the inconvenience it's causing.