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Think you've found an unreported service issue?

Started by: timo_t
On: 27/09/2015 | 10:00
Replies: 3543
Reply

by: shabazmoqsud
on: 05/02/2019 | 14:18

@jaymailsays wrote:

Hi @guy_ow the locked Service Checker thread, post has huge white space and an error screen message pops up, quote "An Embedded page at cdn.spatialbuzz.com says Error 12 Invalid Bookmark. OK"

https://community.giffgaff.com/t5/Service-Updates/Service-Checker/td-p/17646124

 

Despite being a known fault for some considerable period of time and a promise to repair, it remains as an annoying feature for anyone of us seeking to use the link.

 

Might be time to tidy it up for 2019?

@jaymailsays im getting same issue

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Message 3531 of 3,544
by: tired16
on: 05/02/2019 | 18:34

I'm unable to place any sim orders.

 

I've tried using Chrome, Microsoft edge and through the app, but all 3 came up with the same error message:

 

no joy.JPG

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Message 3532 of 3,544
by: guy_ow
community giff-staffer

on: 05/02/2019 | 18:40
@tired16 - is that when you just go straight to the order more sims page? Just tried it myself and I'm not seeing any error page. Also quick note, this is something more for Contribute perhaps, as it isn't quite a Service Issue

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Message 3533 of 3,544
by: guy_ow
community giff-staffer

on: 05/02/2019 | 18:43
@jaymailsays - totally agree, will be flagging it up tomorrow, see if we can't get this looked into and find out why that error is appearing.

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Message 3534 of 3,544
by: tired16
on: 05/02/2019 | 18:47

@guy_ow wrote:

@tired16 - is that when you just go straight to the order more sims page? Just tried it myself and I'm not seeing any error page. Also quick note, this is something more for Contribute perhaps, as it isn't quite a Service Issue

Hi @guy_ow.

 

Thank you for your reply, and apologies for posting it in the wrong section. 

The error message only appears after entering an address and clicking "send sim,"

 

Please feel free to delete the post.

I'll make a thread on contribute. Smiley Wink

 

Thanks!

 

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Message 3535 of 3,544
by: guy_ow
community giff-staffer

on: 05/02/2019 | 18:49
@tired16 - no need to delete them. I'll double check the sim order page myself now, and I'll keep an eye out in Contribute.

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Message 3536 of 3,544
by: tired16
on: 05/02/2019 | 18:50

Thank you @guy_ow! Smiley Happy

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Message 3537 of 3,544
by: pamfletch
on: 06/02/2019 | 11:27

@timo_tHi there, I can’t find anything on this but every time I click on “ back to the board “ I get dumped on t&c’s it’s been like that for quite a time now, anything you can do would be great. Thanks 😉

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Message 3538 of 3,544
Highlighted
by: danhamman
on: 06/02/2019 | 16:27

@danhamman wrote:

Seeing a lot of error messages today when I'm trying to post in the forum:

 

Capture.JPG

@dez_d

 

Any updates on this one?

 

Still getting plenty of errors (perhaps once every 20 posts)

.:.
Message 3539 of 3,544