Knowledge Base

iOS 7: Internet and MMS set-up

Started ‎17-09-2013 by
Modified ‎07-12-2018 by
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Since iOS version 7.1.1, giffgaff became an official Apple carrier, which makes using an iPhone on giffgaff much easier. Therefore, if you are using iOS 7.1.1 or above your MMS & Internet settings will be installed automatically when you insert your new giffgaff SIM.

However, if you are using an older version of iOS we advise you to update to the latest version. If you are unable to update to iOS 7, please refer to this guide here to manually update your settings.

More Information

As a general rule, we always advise you to update to the latest version of your phone software so you can enjoy the latest features, and ensure you are using the safest version.

If you are currently using a version of iOS older than 7.1.1, you are missing the following features which the new version brings:

  • The network logo displays giffgaff instead of O2-UK.
  • The voicemail button is set to dial 443.
  • The Internet and MMS settings are managed automatically, minimising possible troubles using Internet and MMS.
  • You can now use the personal hotspot function.

To update your iDevice to the last available version of iOS go to:

  • Settings
  • General - if there is a newer version available, a notification is displayed next to the label
  • The details of the version are displayed, tap "Install now"
  • Read and accept the Terms and Conditions
  • The installation starts
  • Your iDevice will reboot
  • All done, enjoy the new version

It's also possible to update iOS to the latest version by plugging your iDevice into your computer. Launch iTunes and select your device. You can then check for the latest update and install it.

During the update, if prompted you should reset the carrier profile - this is the default answer. This will make sure that you are using the most up-to-date Internet and MMS settings.

This will replace your current profile with giffgaff's Internet settings, including the parameters which can't be modified manually (e.g. proxy settings). MMS settings must be modified manually, see below.

Manual update of MMS Settings

Please select the following:

  • Settings
  • Cellular (or Mobile)
  • Go to Cellular Data (or Mobile Data)
  • Under MMS, enter the below settings:
Username: giffgaff
Password: {Leave Blank}
MMS Proxy:
MMS Max Message Size: 2097152
MMS UA Prof URL: {Leave Blank}
  • Switch mobile data off and on

Please Note: MMS will not work unless your 3G / 4G mobile data is turned ON. To turn on go to:

  • Settings
  • General
  • Network
  • Make sure your 3G / 4G is set to ON.

If you are not already using it, have a look at our iPhone app, it's the best companion for all iPhone users on giffgaff.

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