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This Samsung guide will walk you through each step of setting up your device in various situations to get the most out of giffgaff.    As there are several versions of the Android operating system, your menu options may be slightly different. However, the settings will remain the same.     More Information How to enter your giffgaff APN settings into your Samsung device  Select Apps Scroll to and select Settings Select More Networks (Please skip this step if your device doesn't have this option) Scroll to and select Mobile Networks Select Access Point Names Select either ADD or + (dependant on Android version) Fill the Edit access point section with the Internet and MMS settings below:   Name: giffgaff APN: giffgaff.com Proxy: {Leave this Section Blank} Port: {Leave this Section Blank} Username: giffgaff Password: {Leave this Section Blank} Server: {Leave this Section Blank} MMSC: http://mmsc.mediamessaging.co.uk:8002 MMS proxy: 82.132.254.1 MMS Port: 8080 MCC: 234 MNC: 10 Authentication type: PAP APN type: default, supl, mms APN Protocol: IPv4   Select the menu (3 dots) or More (dependant on Android version) Select Save Select the giffgaff APN Restart your device for the full changes to take effect. How to setup & tether with your Samsung   How to setup & turn ON:   Select Apps Scroll to & select Settings Scroll to and select Mobile hotspot and tethering Select Mobile hotspot Select the Menu (3 dots) or More button (dependant on Android version) From the drop down box select Configure Mobile hotspot Enter a hotspot password of at least 8 characters (make a note of this) Select Save Toggle ON your Mobile hotspot.   From a compatible Wi-Fi enabled device search for available Wi-Fi networks and select your device. Now enter the password and connect.   To turn OFF your hotspot:   Select Apps Scroll to & select Settings Scroll to and select Mobile hotspot and tethering Select Mobile hotspot Toggle OFF your Mobile hotspot How to setup roaming with your Samsung How to turn ON:   Select Apps Scroll to and select Settings Select More Networks (Please skip this step if your device doesn't have this option) Scroll to and select Mobile Networks Turn ON data roaming Select Network operators Select Search networks & wait for the search to finish Select the desired network. Please be aware that you will only be able to use a network operator that has a roaming agreement in place with giffgaff / O2.   Please note: Goodybags & Gigabags are only for use within the UK and EU. You might want to check our guide on using your mobile abroad if you plan to go outside the country.   How to turn OFF:   Select Apps Scroll to and select Settings Select More Networks (Please skip this step if your device doesn't have this option) Scroll to and select Mobile Networks Turn OFF data roaming How to change network mode (4G-3G-2G) Select Apps Scroll to and select Settings Select More Networks (Please skip this step if your device doesn't have this option) Scroll to and select Mobile Networks Select Network Mode Select the desired mode (2G, 3G, 3G/2G Auto connect, LTE/3G/2G Auto Connect) Handy Links International Pricing (Roaming) Using your mobile abroad
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When you are using a new phone with your giffgaff SIM, you may have to enter the settings manually, to enable you to use data and send MMS. This guide gives you the most appropriate methods to update the settings for each type of phone.   Here is a quick video that will guide you through all the steps     If you would rather read about it check out the section below:   More Information Android devices Software Update   The main manufacturers selling Android phones are now making giffgaff settings available automatically. Make sure that your phone software is updated to the last version made available by the manufacturer.   When your phone is up-to-date, go to Settings > Wireless & Networks > More .. > Mobile Networks > Access Point Name. There, select giffgaff   Manual update   If your settings are not automatically available yet, you can modify them manually.   Go to Settings > Wireless & Networks > More .. > Mobile Networks > Access Point Name. Create a new APN Fill the APN with the settings available in Data & MMS settings below and save it We have many guides giving more detailed instructions to set up data on Android phones, just search for your phone model on this page.     IOS devices Using the official giffgaff carrier profile If your iPhone is running iOS 7 or above then you will receive a notification telling you that the giffgaff carrier settings are available. Simply follow the on-screen instructions to install the carrier profile.   If you haven't received the notification then you can force your iPhone to check for the update by using a Wi-Fi or a 3G/4G data connection and going to:   Settings > General > About Wait a few seconds and the iPhone should prompt you that an update is available.   If your iPhone is running an older version, you will have to update it to the latest version to install the carrier settings. When you upgrade iOS to a newer version, the carrier profile is reset to the latest version available during the update. Changing your carrier profile manually If your iDevice is running an older version of iOS, it is possible to modify the data settings with the following method.   Reset the profile of your iPhone or iPad by using Safari and clicking this link to download giffgaff's carrier profile: https://giffgaff.com/iphone-app/giffgaff-apn-settings.mobileconfig   To use it:   Connect to a Wi-Fi network Click on this link using the Safari browser Download and install the carrier profile Restart your phone   This will replace your current profile with giffgaff's data settings, including the parameters which can't be modified manually (e.g. proxy settings). MMS settings must be modified manually, see below. Manual updating of MMS Settings Go to Settings Go to Mobile (or Cellular) Go to Mobile (or Cellular) Data Under MMS, enter the MMS SETTINGS below Switch mobile data OFF and ON.   MMS Settings   APN: giffgaff.com Username: giffgaff Password: {Leave Blank} MMSC: http://mmsc.mediamessaging.co.uk:8002 MMS Proxy: 82.132.254.1:8080 MMS Max Message Size: 2097152 MMS UA Prof URL: {Leave Blank}   Please Note: MMS will not work unless your 3G / 4G mobile data is turned ON. To turn ON go to:   Settings General Mobile Data Windows phones If your phone is using Windows 8, giffgaff settings are automatically available. If you are using an older version of Windows Phone, you will have to use one of the methods below.   With an app   If your settings are not accessible already in the menu of your Windows Phone, you can install the Mobile Network app. It will allow you to update your settings manually.   Manual update   To change your data and MMS settings:   From your home screen, flick left to the Application list Select Settings Select Mobile Select Add Internet APN and insert the Data & MMS settings from below Select Save More detailed instructions for your particular handset can be found here.     BlackBerry devices If you are using a version of the BlackBerry operating system prior to BB10, your settings are managed through BlackBerry services and are configured automatically when you activate BlackBerry Services within the My profile & settings page of My giffgaff   giffgaff settings are available by default in all BlackBerries using BB10 or above     Other devices If your phone is using an operating system which is not listed above, you can still use the same settings.   Phones using 3G / 4G   If your phone is using 3G or 4G data you can simply use the Data & MMS settings described in the next section.   Phones using WAP   If your phone is using WAP data instead you can also use the Data & MMS settings. You will just need to add the following to the settings:   Internet Proxy: 193.113.200.195 Internet Port: 8080   If you need more detailed instruction, you can search for your phone model on this page. If your phone is not listed or if you need more help, the community is always here to help you.     Data & MMS settings   Depending on the model of your phone you can create one APN with both data and MMS settings or create one separate APN for each.   Note: if your phone has APN settings for Data and MMS altogether in one page, then leave the APN type blank.   In order to avoid any conflict, we advise to remove existing APN settings.   Data Settings   APN: giffgaff.com Username:         giffgaff Password: {Leave Blank} Proxy: {Leave Blank} MCC: 234 MNC: 10   Make sure not to confuse "proxy" and "MMS proxy". The first one must be left blank and the value for MMS Proxy is 82.132.254.1   MMS Settings   APN: giffgaff.com Username: giffgaff Password: {Leave Blank} Server: http://mmsc.mediamessaging.co.uk:8002 MMSC: http://mmsc.mediamessaging.co.uk:8002 MMS Proxy:      82.132.254.1 MMS Port: 8080 MCC 234 MNC: 10 APN Type: mms   Note: if your phone has APN settings for Data and MMS altogether in one page, then leave the APN type blank.   Handy Links     Keep your Number Set up your voicemail Manage your goodybag Manage your adult content settings
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Since iOS version 7.1.1, giffgaff became an official Apple carrier, which makes using an iPhone on giffgaff much easier. Therefore, if you are using iOS 7.1.1 or above your MMS & Internet settings will be installed automatically when you insert your new giffgaff SIM.   However, if you are using an older version of iOS we advise you to update to the latest version. If you are unable to update to iOS 7, please refer to this guide here to manually update your settings.   More Information Why update IOS? As a general rule, we always advise you to update to the latest version of your phone software so you can enjoy the latest features, and ensure you are using the safest version.   If you are currently using a version of iOS older than 7.1.1, you are missing the following features which the new version brings:   The network logo displays giffgaff instead of O2-UK. The voicemail button is set to dial 443. The Internet and MMS settings are managed automatically, minimising possible troubles using Internet and MMS. You can now use the personal hotspot function. How to update To update your iDevice to the last available version of iOS go to:   Settings General - if there is a newer version available, a notification is displayed next to the label The details of the version are displayed, tap "Install now" Read and accept the Terms and Conditions The installation starts Your iDevice will reboot All done, enjoy the new version   It's also possible to update iOS to the latest version by plugging your iDevice into your computer. Launch iTunes and select your device. You can then check for the latest update and install it.   During the update, if prompted you should reset the carrier profile - this is the default answer. This will make sure that you are using the most up-to-date Internet and MMS settings.   This will replace your current profile with giffgaff's Internet settings, including the parameters which can't be modified manually (e.g. proxy settings). MMS settings must be modified manually, see below.   Manual update of MMS Settings   Please select the following:   Settings Cellular (or Mobile) Go to Cellular Data (or Mobile Data) Under MMS, enter the below settings:   APN: giffgaff.com Username: giffgaff Password: {Leave Blank} MMSC: http://mmsc.mediamessaging.co.uk:8002 MMS Proxy: 82.132.254.1:8080 MMS Max Message Size: 2097152 MMS UA Prof URL: {Leave Blank}   Switch mobile data off and on   Please Note: MMS will not work unless your 3G / 4G mobile data is turned ON. To turn on go to:   Settings General Network Make sure your 3G / 4G is set to ON. After the update   If you are not already using it, have a look at our iPhone app, it's the best companion for all iPhone users on giffgaff.   Handy Links How to giffgaff an iPhone The 'My giffgaff' app
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Trouble with using Internet or MMS with your Google Nexus device? Updating your phone settings is likely to solve the issue.   The Nexus range from Google   are   Google's own certified Android devices, there are many different types of Android device but Google   work   closely with the manufacturers of the Nexus range to make sure that Android works perfectly and to provide the best possible experience. Where HTC or Sony might add their own themes and apps the Nexus range of devices are completely free of any third party tinkering.   Of the Nexus devices the   Nexus 4, 5, 6, 7 (2012 and 2013), 9 and 10   all support the latest version of Android (version 5.0.x) and these are the devices that this guide will cover. More Information Nexus phone settings Pull down the Notification panel from the top of the screen Pull down again, and then click the Settings button at the top right Under Wireless & Networks press More Select Mobile Networks Select Access Point Names Press the '+' button on the top right to create a New APN Name: giffgaff APN: giffgaff.com Username: giffgaff Password: [Not set] MMSC: http://mmsc.mediamessaging.co.uk:8002 MMS proxy: 82.132.254.1 MMS port: 8080 MCC: 234 MNC: 10 Now press the Menu button at the top right of the screen and press Save Tap the circle to the right of the profile named giffgaff, it should turn blue Below are some pictures of how your settings should look once you've inserted them, the image to the right is simply the bottom part of the edit access point screen after scrolling down.               [Images of a Nexus 5 on Android 5.0.1]   Nexus tablet settings *This section is only for Nexus tablets that support 3G/4G.   Pull down the Notification panel from the top of the screen Pull down again, and then click the Settings button at the top right Under Wireless & Networks press More Select Mobile Networks Select Access Point Names Press the '+' button on the top right to create a New APN Name: giffgaff APN: giffgaff.com User Name: giffgaff Password: [Not set] Now press the Menu button at the top right of the screen and press Save Tap the circle to the right of the profile named giffgaff, it should turn blue Handly Links Top 10 apps for the Nexus 4 Nexus 4 - Accessories Nexus 4 - Unlock & root guide Nexus 6 - Accessories
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This Sony guide will walk you through each step of setting up your device in various situations to get the most out of giffgaff.    More Information How to enter your giffgaff APN settings into your Sony device As there are several versions of the Android operating system your menu options may differ slightly however the settings remain the same.   Select Apps Select Settings Select More Select Mobile Networks Select Access Point Names Select the + Symbol Fill the Edit access point section with the Internet and MMS settings below:   Name giffgaff APN giffgaff.com Proxy {Leave this Section Blank} Port {Leave this Section Blank} Username giffgaff Password {Leave this Section Blank} Server {Leave this Section Blank} MMSC http://mmsc.mediamessaging.co.uk:8002 MMS proxy 82.132.254.1 MMS Port 8080 MCC 234 MNC 10 Authentication type PAP APN type default, supl, mms APN Protocol IPv4   Select menu (3 dots) Select Save Select the giffgaff APN Restart your device for the full changes to take effect.   Some Sony devices don't allow the creation of new APN's, however all is not lost. The way around it is to edit the O2 APN already in the list by leaving the name field as O2 Pay&Go, the rest is then edited with the giffgaff settings.   Select Apps Select Settings Select More Select Mobile Networks Select Access Point Names Select the existing O2 APN Fill the Edit access point section with the Internet and MMS settings shown above Select menu (3 dots) Select Save Select the giffgaff APN Restart your device for the full changes to take effect.   How to setup & tether with your Sony device As there are several versions of the Android operating system your menu options may differ slightly however the settings remain the same.   How to setup & turn ON:   Select Apps Select Settings Select More Select Tethering & Portable hotspot Select Portable Wi-Fi hotspot settings Select Configure Wi-Fi hotspot Enter a Wi-Fi hotspot password of at least 8 characters (make a note of this) Select Save Toggle ON your Portable Wi-Fi hotspot.   From a compatible Wi-Fi enabled device search for available Wi-Fi networks and select your device. Now enter the 8 character password to connect.   To turn OFF your hotspot:   Select Apps Scroll to & select Settings Select More Select Tethering & Portable hotspot Toggle OFF your Portable Wi-Fi hotspot   How to setup roaming with your Sony device As there are several versions of the Android operating system your menu options may differ slightly however the settings remain the same.   How to turn ON:   Select Apps Select Settings Select More Select Mobile Networks Turn ON Data roaming Select Network operators & wait for the search to finish Select the desired network. Please be aware that you will only be able to use a network operator that has a roaming agreement in place with giffgaff / O2.   Please note: Goodybags & Gigabags are only for use within the UK. Roaming charges whilst abroad are chargeable from airtime credit.   How to turn OFF:   Select Apps Select Settings Select More Select Mobile Networks Turn OFF Data roaming   How to change network mode (4G-3G-2G) As there are several versions of the Android operating system your menu options may differ slightly however the settings remain the same.   Select Apps Select Settings Select More Select Mobile networks Select Preferred network type Select the desired mode (3G Only, GSM Only, 3G (Preferred) / GSM, 4G (Preferred)/3G/GSM)   Handy Links   International Pricing (Roaming)  
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Trouble using the Internet or sending MMS with your Nokia Lumia? Updating your phone settings is likely to solve the issue, so we detailed them below. More information Connection Setup application The easiest way to update your Internet and MMS settings is to use the Connection Setup application, which will do everything for you.  The application is available in the Market Place.   Connect on the Market Place with your WiFi connection and navigate to the application (under Nokia Collection), install and launch it. When in the application, select giffgaff and close the application.  Reboot your phone to refresh your settings.   More information on this application is available on Windows Phones' website. Internet settings You can also modify your settings manually. The experience described below may vary according to your phone model and OS version.   Swipe left Scroll down and click on Settings Scroll down and click on Mobile Networks / APN If proposed, make sure automatic APN is not checked If proposed, make sure Highest Connection Speed is set to 3g Click on edit internet apn Enter the following settings: APN: giffgaff.com Username: giffgaff Password: leave blank Proxy server: leave blank Proxy port: leave blank IP type: IPv4   7. Click on the save icon 8. Restart your phone   MMS settings If you have trouble using MMS, you can use a similar procedure   Swipe left Scroll down and click on Settings Scroll down and click on Mobile Networks / APN If proposed, make sure automatic APN is not checked If proposed, make sure   Highest Connection Speed is set to 3g Click on edit mms apn Enter the following settings APN giffgaff.com Username: giffgaff Password leave blank WAP Gateway (URL) / Proxy server: 82.132.254.1 WAP Gateway port / Proxy port: 8080 MMSC: http://mmsc.mediamessaging.co.uk MMSC Port: 8002 Maximum MMS size: leave blank  IP type: IPv4 7. Click on the save icon 8. Restart your phone   Remember that MMS are not included in goodybags and cost 16p each.
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This Huawei guide will walk you through each step of setting up your device in various situations to get the most out of giffgaff.    More Information How to enter your giffgaff APN settings into your Huawei device As there are several versions of the Android operating system your menu options may differ slightly however the settings will remain the same.   Select Settings Select All from the top tab Select More Select Mobile network Select Access Point Names Select the menu button Select New APN Fill the Edit access point section with the Internet and MMS settings below:   Name giffgaff APN giffgaff.com Proxy {Leave this Section Blank} Port {Leave this Section Blank} Username giffgaff Password {Leave this Section Blank} Server {Leave this Section Blank} MMSC http://mmsc.mediamessaging.co.uk:8002 MMS proxy 82.132.254.1 MMS Port 8080 MCC 234 MNC 10 Authentication type PAP APN type default, supl, mms APN Protocol IPv4   Select Save Select the giffgaff APN Restart your device for the full changes to take effect.   How to setup & tether with your Huawei device As there are several versions of the Android operating system your menu options may differ slightly however the settings will remain the same.   How to setup & turn ON:   Select Settings Select All from the top tab Select More Select Tethering & portable hotspot Select Portable Wi-Fi hotspot Select Configure Wi-Fi hotspot Enter a hotspot password of at least 8 characters (make a note of this) Select Save Toggle ON your Portable Wi-Fi hotspot   From a compatible Wi-Fi enabled device search for available Wi-Fi networks and select your device. Now enter the 8 character password to connect.   To turn OFF your hotspot:   Select Settings Select All from the top tab Select More Select Tethering & portable hotspot Select Portable Wi-Fi hotspot Toggle OFF your Portable Wi-Fi hotspot   How to setup roaming with your Huawei device As there are several versions of the Android operating system your menu options may differ slightly however the settings will remain the same.   How to turn ON:     Select Settings Select All from the top tab Select More Select Mobile network Toggle ON data roaming Select Carrier Toggle ON Choose automatically   Please be aware that you will only be able to use a network operator that has a roaming agreement in place with giffgaff / O2.   Please note: Goodybags & Gigabags are only for use within the UK. Roaming charges whilst abroad are chargeable from airtime credit.   How to turn OFF:     Select Settings Select All from the top tab Select More Select Mobile network Toggle OFF data roaming How to change network mode (4G-3G-2G) As there are several versions of the Android operating system your menu options may differ slightly however the settings will remain the same.     Select Settings Select All from the top tab Select More Select Mobile network Select Preferred network type Select the desired mode (4G/3G/2G Auto, 3G/2G Auto, 3G Only, 2G Only)   Handy Links   International Pricing (Roaming)  
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Trouble using the Internet or sending MMS with your device running Windows Phone 8? Updating your phone settings is likely to solve the issue, so we detailed them below. More information Network Setup application The easiest way to update your Internet and MMS settings is to use the Connection Setup application, which will do everything for you.  The application is available in the Market Place.   Connect on the Market Place with your WiFi connection and navigate to the application (under Nokia Collection), install and launch it. When in the application, select giffgaff and close the application.  Reboot your phone to refresh your settings.   More information on this application is available on Windows Phones' website. Internet settings Windows Phone 8 devices are automatically setup to use giffgaff's APN. If you find that you have trouble using internet with your phone, you may want to control your internet settings.   The experience described below may vary according to your phone model and Windows Phone 8 version.  Swipe right Scroll down and click on   Settings Scroll down and click on   Mobile Networks / APN If proposed, make sure   automatic APN   is not checked If proposed, m ake sure   Highest Connection Speed   is set to   3g Click on   edit internet apn Enter the following settings APN: giffgaff.com Username: giffgaff Password: leave blank Proxy server: leave blank Proxy port: leave blank IP type: IPv4 7. Click on the save icon 8. Restart your phone MMS settings If you have trouble using MMS, you can use a similar procedure Swipe right Scroll down and click on Settings Scroll down and click on Mobile Networks / APN If proposed, make sure  automatic APN  is not checked If proposed, m ake sure   Highest Connection Speed   is set to 3g Click on edit mms apn Enter the following settings APN    giffgaff.com username: giffgaff Password :   leave blank WAP Gateway (URL) / Proxy server: 82.132.254.1 WAP Gateway port / Proxy port: 8080 MMSC :  http://mmsc.mediamessaging.co.uk MMSC Port:  8002 Maximum MMS size : leave blank  IP type: IPv4 7. Click on the  save icon 8. Restart your phone   Remember that MMS are not included in goodybags and cost 16p each.
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This LG guide will walk you through each step of setting up your device in various situations to get the most out of giffgaff.    More Information How to enter your giffgaff APN settings As there are several versions of the Android operating system your menu options may differ slightly however the settings will remain the same.   Select Apps Select Settings Select Networks from the top tab Select More Select Mobile Networks Select Access Point Names Select the + Symbol (or in some versions - menu button (3 dots) & then select New APN) Fill the Edit access point section with the Internet and MMS settings below:   Name giffgaff APN giffgaff.com Proxy {Leave this Section Blank} Port {Leave this Section Blank} Username giffgaff Password {Leave this Section Blank} Server {Leave this Section Blank} MMSC http://mmsc.mediamessaging.co.uk:8002 MMS proxy 82.132.254.1 MMS Port 8080 MCC 234 MNC 10 Authentication type PAP APN type default, supl, mms APN Protocol IPv4   Select menu (3 dots) Select Save Select the giffgaff APN Restart your device for the full changes to take effect.   How to setup & tether As there are several versions of the Android operating system your menu options may differ slightly however the settings will remain the same.   How to setup & turn ON:   Select Apps Select Settings Select Networks from the top tab Select Tethering Select Wi-Fi hotspot Select Set-up Wi-Fi hotspot Enter a Wi-Fi hotspot password of at least 8 characters (make a note of this) Select Save Toggle ON your Wi-Fi hotspot. If a warning message appears - Select YES   From a compatible Wi-Fi enabled device search for available Wi-Fi networks and select your device. Now enter the 8 character password to connect.   To turn OFF your hotspot:   Select Apps Select Settings Select Networks from the top tab Select Tethering Select Wi-Fi hotspot Toggle OFF your Wi-Fi hotspot     Setup roaming As there are several versions of the Android operating system your menu options may differ slightly however the settings will remain the same.   How to turn ON:     Select Apps Select Settings Select Networks from the top tab Select More Select Mobile Networks Tick the box next to Data roaming Select Network operators Select Search A popup box will appear, Select YES Wait for the search to finish Select the desired network operator from the list   Please be aware that you will only be able to use a network operator that has a roaming agreement in place with giffgaff / O2.   Please note: Goodybags & Gigabags are only for use within the UK. Roaming charges whilst abroad are chargeable from airtime credit.   How to turn OFF:     Select Apps Select Settings Select Networks from the top tab Select More Select Mobile Networks Untick the box next to Data roaming   How to change network mode (4G-3G-2G) As there are several versions of the Android operating system your menu options may differ slightly however the settings will remain the same.     Select Apps Select Settings Select Networks from the top tab Select More Select Mobile Networks Select Network mode Select the desired mode (GSM/WCDMA/LTE Auto, GSM/WCDMA Auto, WCDMA Only, GSM Only)     Handy Links   International Pricing (Roaming)  
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Here's a guide to set up voicemail on Android 5.0 (Lollipop).   Steps: 1. On the dialler, click on the 3 dots on the top right corner 2. Then tap on settings 3.  Tap on Call settings 4. Tap on Voicemail 5. Tap on Setup 6. Tap on Voicemail number 7. Type in 443 and press OK   That's it. Now when you get a voicemail notification, you are able to press it and listen to the voicemail without typing in 443.
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Trouble using the Internet or sending MMS with your device running BlackBerry 10? Updating your phone settings is likely to solve the issue, so we detailed them below. More information Internet Settings Go to the   Home screen Select   Options Select   Device Select   Advanced System Setttings > TCP / IP Enter the   APN settings given below Press the   BB menu key Select   Save APN settings: APN - Access Point Name : giffgaff.com Login - Username: giffgaff Password:  leave blank MMS settings On the homescreen, swipe left to right to access the Hub. Tap Text Messages, then tap Menu (3 dots), then Settings. Tap Text Messages, then tap Advanced. Scroll down to APN Settings, and make sure they are: APN - Access Point Name: giffgaff.com Login - Username: giffgaff Password:  leave blank MMSC: http://mmsc.mediamessaging.co.uk:8002 MMS proxy: 82.132.254.1   MMS port: 8080 MCC: 234 MNC: 10  Remember that MMS are not included in goodybags and cost 16p each.
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Trouble using the Internet or sending MMS with your Lenovo device? Updating your phone settings is likely to solve the issue, so we detailed them below. More information How to change the settings The experience may vary according to the version of Android you are using but the settings will remain the same.   To change your phone settings:   Tap the Menu key Tap Settings In the Wireless & networks section, tap More... Tap Mobile Networks Tap Access Point Names Tap the Menu key Tap New APN Fill the Edit access point section with the Internet and MMS settings that are available in the two following sections. Settings for Lenovo devices To use Internet and MMS, you need your APN to reflect the following settings:   Connection Name - giffgaff APN - Access Point Name: giffgaff.com Login - Username: giffgaff Password - leave this blank MMSC -  http://mmsc.mediamessaging.co.uk:8002 MMS proxy -  82.132.254.1 MMS port -  8080 MCC - 234 MNC - 10 Remember that MMS are not included in goodybags and cost 16p each.
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The following guide gives you everything you need to know to setup and use your Android phone on giffgaff: More Information Setting up Internet & MMS The following step by step guide will walk you through installing the settings for Internet and MMS. The settings for both Internet and MMS have been combined into a single APN and will work for most Android phones.   Press the Menu key Tap Settings Tap Wireless & networks Tap More if you are on Android 4.0 or later Tap Mobile networks Tap Access Point Names Tap a giffgaff APN (if there are no APNs go to step 11) Press the Menu key Tap Delete APN Repeat 6, 7 and 8 until no giffgaff APNs remain Tap the Menu key Tap New APN Tap Name then tap the text box and enter 'giffgaff' then tap OK Tap APN then tap the text box and enter 'giffgaff.com' then tap OK Tap Username then tap the text box and enter 'giffgaff' then tap OK Tap Password then tap the text box and ensure the box is blank, then tap OK Tap MMSC then tap the text box and enter 'http://mmsc.mediamessaging.co.uk:8002' then tap OK Tap MMS proxy then tap the text box and enter '82.132.254.1' then tap OK Tap MMS port then tap the text box and enter '8080' then tap OK Tap MCC then tap the text box and enter '234' then tap OK Tap MNC then tap the text box and enter '10' then tap OK Press the Menu key Tap Save Tap the circle next to giffgaff so a green dot appears. Press the Back key four times to return to the home screen. Turn you phone off and back on again Field Name Copy / Paste Access point name: giffgaff APN: giffgaff.com Proxy Server Address: [ blank ]* MMS Proxy: 82.132.254.1 Proxy port / MMS port: 8080 Username: giffgaff Password: [ blank ] MCC: 234 MNC: 10 Server / MMSC:  http://mmsc.mediamessaging.co.uk:8002 APN type: mms *Make sure not to confuse "proxy" and "MMS proxy". The first one must be left blank and the value for MMS Proxy is 82.132.254.1   We have received feedback that certain phones running Android 4.2 Jelly Bean were working better with the following additional settings (which can otherwise be left blank).   Field Name Copy / Paste Authentification type: PAP APN Type: default,supl,mms   If you are still unable to use Internet after changing these settings, you can ask our community to help you configure your device.   Application force closes/settings won't save Don't worry, this happens sometimes if the APNs have become corrupted. The phone has a long list of APNs that you cannot see until you insert a SIM that will use them but these APNs can become corrupted causing force close errors or just stopping the settings being saved. To get around this we need to delete all the APNs and start again:   Connect your phone to Wi-Fi at home, a friends or a local hotspot Tap the Up Arrow to open All Apps Tap Market Tap Search (magnifying glass icon top right) Type APN Backup into the search box and tap Search (magnifying glass icon top right) You will get a result APN Backup & Restore, tap it and tap Install on the next screen Tap OK on the warning screen Wait for the phone to say Successfully Installed in the notification bar at the top Press the Back key twice to return to the home screen Tap the Up Arrow to open All Apps Tap APN Backup & Restore Tap Delete APNs Tap Yes to the warning and then tap Close on the Delete Succeeded message Press the Back key to return to the home screen Turn off your Wi-Fi connection Switch your phone off and back on again You will now be able to enter the internet settings following the instructions above     I've entered all the settings and it still doesn't work If after entering all the settings successfully and rebooting your phone you still cannot access the internet then it's time to double check the settings. Some third party keyboards can add an extra space at the end of the different fields (username, password, etc...) and this will stop it working so check and remove extra spaces. Also check all . and : are correct and you haven't put a , or ; by mistake.   If you are running JuiceDefender then remove it until you have installed the settings and got your connection working as it is known to sometimes cause problems with the connection.   Some people have also had problems with other APNs conflicting or even overriding the giffgaff APN so try removing all other APNs and just leave the giffgaff APN with the green dot next to it. For some reason the Orange branded San Francisco will not work with a single APN. If you have a San Francisco you will need to use 2 seperate APNs as set out in this thread.   If everything is correct but you still can't access the internet and you've activated your SIM card recently then there could be a data bar on your account. All SIM cards are sent out semi-activated with data barred so you can check the signal strength before you activate and top up.     OTA updates You will be able to get OTA Updates when using giffgaff's network for your internet connection and also when using Wi-Fi at home, a friend's or a hotspot. If your phone was supplied by another network then you will still get the updates from that network, if it is unbranded then the updates will come directly from the manufacturer.   Some major updates like going from 1.6 to 2.1 or going from 2.1 to 2.2 will usually reset all your network settings and you will have to enter them again following the instructions above from the beginning.     Voicemail All Android phones currently detect that giffgaff runs on the O2 network and automatically sets the voicemail number to the O2 voicemail number 901. If your phone is running Android 2.1 then you will be unable to change the voicemail number from 901 and you will have to ring 443 manually. If you are running Android 1.6 or 2.2 then you can change the number to 443 as follows:   Press the Menu key Tap Settings Tap Call Tap Voicemail settings Tap Voicemail number then tap the text box and enter 443 then tap OK Press the Back key 3 times to return to the home screen Turn you phone off and back on again If you are running Android 4.0 (Ice Cream Sandwich) or above, then you can change the number to 443 as follows:   Open the dialler. Press the menu key. Tap Settings. Tap Voicemail Settings. Tap Voicemail Number then tap the text box and enter 443 then tap OK. Tap OK in the confirmation box. Your voicemail number is now changed.     My phone doesn't recognise my number giffgaff does not allocate you a phone number until after the SIM is activated and topped up for the first time.   This means that your phone number is not programmed to the SIM, so your Android phone cannot read it from the SIM. Unfortunately Android phones are not capable of programming your number to the SIM which can cause two different problems:   Your picture will not show in text conversations and various other places. The fix for this is to add your phone number to the contact at the top of contacts list called My contact card that should already show your name. If you don't have this special contact try adding it, if it still doesn't work then look at the next solution.   Some applications will not work as these require your phone number to identify you. The fix for this requires that you put your SIM into another phone to program your phone number to the SIM card. Most SE and Nokia phones can do the job, even the iPhone can program your number to the SIM so just borrow a friends phone for a minute or two if you don't have a spare phone at home.    
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It's easy to use your iPhone on giffgaff! This guide contains everything you need to know, just select the section that matches your need. More Information Do I need a micro SIM or a nano SIM? Different iPhone models use different sized SIM cards. This article shows which SIM you will need for your iDevice. It also shows you how to insert and remove the SIM   If you need a new SIM, you can order one from the Order page.  If you are an e xisting giffgaff members switching to a different sized SIM, you can then use SIM Swap to transfer your number and credit to this new SIM. Do I need to unlock my phone? Phones that work on O2 or that have been purchased from giffgaff or the Apple Store unlocked will work on giffgaff without unlocking. Phones from other networks will generally require unlocking before being used with a giffgaff SIM.   If this does not work straight away, you can connect your iPhone using the giffgaff SIM card to iTunes to setup and sync your phone.   giffgaff is unable to unlock an iPhone which has been purchased from another supplier but you can contact the seller to ask to unlock it. Please note that this may not be possible or can be chargeable depending on the agreement you have with the seller. Internet and MMS Settings Using the official giffgaff carrier profile    If your iPhone is running iOS 7.1.1 or later, you will receive a notification telling you that the giffgaff carrier settings are available. Simply follow the on-screen instructions to install the carrier profile.   If you haven't received the notification, you can force your iPhone to check for the update by using a Wi-Fi or a 3G/4G Internet connection and going to:        Settings > General > About   Wait a few seconds and the iPhone should prompt that an update is available.  You can also find this update by connecting your iPhone to itunes.   If your iPhone is running an older version of iOS, you will have to update it to the latest version to install the carrier settings. When you upgrade iOS to a newer version, the carrier profile is reset to the latest version available during the update.   Change your carrier profile manually   If your iDevice is running an older version of iOS, it is possible to modify the internet settings by downloading giffgaff's carrier profile. You'll need to access this link using the Safari browser on an Iphone; please note it won't be displayed properly on any other device.   To do this: Connect to a Wi-Fi network Open the Safari browser Click on this link or go to: http://giff.ly/iphonesettings Download and install the carrier profile Reset your network connection This will replace your current profile with giffgaff's Internet settings, including the parameters which can't be modified manually (e.g. proxy settings). MMS settings must be modified manually, see below.   Manual update of MMS Settings   You can view the APN settings on your iOS device in Settings > Cellular > Cellular Data Network. Go to Settings Go to Cellular (or Mobile) Go to Cellular Data (or Mobile Data) Under MMS, enter the following settings: APN - giffgaff.com Username - giffgaff Password - [leave blank] MMSC - http://mmsc.mediamessaging.co.uk:8002 MMS Proxy - 82.132.254.1:8080 MMS Max Message Size - 2097152 MMS UA Prof URL - [leave blank] Switch mobile data off and on N.B. MMS will NOT work unless 3G is ON. (Settings > General > Network) Make sure Enable 3G is set to ON Models using these settings The following devices use these settings: iPhone - Manual method iPhone 3G, 3GS - Manual method iPhone 4, 4S - Automated method iPhone 5, 5C, 5S  - Automated method iPhone 6, 6 plus - Automated method Voicemail Setting up your voicemail see this article about voicemail Visual voicemail sorry we don't have Visual voicemail, however there are alternatives such as  Hullomail   Voicemail icon If your iphone is using IOS 7.1.1 or later, the red blob indicates new voicemail and you can tap the voicemail icon and access your voicemail.    If you're using iOS 7.1.0 or earlier, voicemail can be confusing on iPhone. You get the red blob on your Voicemail icon, but you can't use the Voicemail button to pick up your messages, you have to dial 443 instead. Changing to text alerts alleviates this: Call 443 Press * to get to the main menu Press 4 for Mailbox Settings Press 1 for Notification options Press 1 to enable text notification  Now, when you get a voicemail, instead of the red blob you'll get a text like this, and you can just click "Call" to pick it up:     What's even cleverer is that if you get more than one voicemail, this text will update itself to say "2 new messages", "3 new messages", etc. You'll never see a big long list of texts here - just one, with the latest count of voicemails. Very neat.   Extra tip - if you add 443 to your Contacts, you can set a custom tone so that voicemails sound different to texts (iOS 5 & higher only).  iMessage After porting your number to giffgaff, iPhones often have a problem where your original giffgaff number appears rather than your own when you send iMessages to some people. There is an easy fix for this:  Go to Settings  Go to Messages  Switch iMessage OFF  Once it's switched off, turn it back ON again.  Wait for it to finish activating  Go to Settings  Go to Phone  Check that the number under "My Number" is correct,  if not, change it  Reboot your phone (switch the phone off and then on again) Your iMessages should now display the correct number.   This can also be verified by going to the Apple website to Manage your Apple I.D. On this link you will be able to update your phone number and other aspects of your Apple I.D. giffgaff App Check out the official My giffgaff app. T his handy app lets you manage your giffgaff account on the fly. You can download it from iTunes, just follow this link:  My giffgaff for IOS. Please note: You cannot use the app to install internet settings for iOS devices   Handy links Getting started on giffgaff Guide to voicemail Guide to SIM Swap How do I top up? The 'My giffgaff' app
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This Alcatel guide will walk you through each step of setting up your device in various situations to get the most out of giffgaff.    More Information How to enter your giffgaff APN settings As there are several versions of the Android operating system your menu options may differ slightly however the settings will remain the same.   Select Apps Scroll to and select Settings Select More Select Mobile networks Select Access Point Names Select either the + or the menu (3 dots) button then New APN (dependant on Android version) Fill the Edit access point section with the Internet and MMS settings below:   Name: giffgaff APN: giffgaff.com APN Type: default,supl,mms Proxy: {Leave this Section Blank} Port: {Leave this Section Blank} Username: giffgaff Password: {Leave this Section Blank} Server: {Leave this Section Blank} MMSC: http://mmsc.mediamessaging.co.uk:8002 MMS proxy: 82.132.254.1 MMS Port: 8080 MCC: 234 MNC: 10 Authentication type: PAP APN Protocol: IPv4   Select the menu (3 dots) Select Save Select the giffgaff APN Restart your device for the full changes to take effect.   How to setup & tether As there are several versions of the Android operating system your menu options may differ slightly however the settings will remain the same.   How to setup & turn ON:   Select Apps Scroll to & select Settings Scroll to and select More Select Tethering & portable hotspot Select Set up Wi-Fi hotspot Enter a hotspot password of at least 8 characters (make a note of this) Select Save Toggle ON your Portable Wi-Fi hotspot   From a compatible Wi-Fi enabled device search for available Wi-Fi networks and select your device. Now enter the 8 character password to connect.   To turn OFF your hotspot:   Select Apps Scroll to & select Settings Scroll to and select More Select Tethering & portable hotspot Toggle OFF your Portable Wi-Fi hotspot   How to setup roaming As there are several versions of the Android operating system your menu options may differ slightly however the settings will remain the same.   How to turn ON:   Select Apps Scroll to and select Settings Select More Select Mobile Networks Select Data roaming Select All Networks Select Network operators & wait for the search to finish Select the desired network from the list of network operators Please be aware that you will only be able to use a network operator that has a roaming agreement in place with giffgaff / O2.   Please note: Goodybags & Gigabags are only for use within the UK. Roaming charges whilst abroad are chargeable from airtime credit.   How to turn OFF:   Select Apps Scroll to and select Settings Select More Select Mobile Networks Select Data roaming Select Disable   How to change network mode (4G-3G-2G) As there are several versions of the Android operating system your menu options may differ slightly however the settings will remain the same.   Select Apps Scroll to and select Settings Select More Select Mobile Networks Select Preferred network mode Select the desired mode (LTE/WCDMA/GSM auto, WCDMA Only, WCDMA/GSM Only, GSM Only)   Handy Links   International Pricing (Roaming)  
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This Acer guide will walk you through each step of setting up your device in various situations to get the most out of giffgaff.    More Information How to enter your giffgaff APN settings As there are several versions of the Android operating system your menu options may differ slightly however the settings will remain the same.   Select Apps Scroll to and select Settings Select More... Select Mobile networks Select Access Point Names Select the Menu (3 dots) button Select New APN Fill the Edit access point section with the Internet and MMS settings below:   Name: giffgaff APN: giffgaff.com APN Type: default,supl,mms Proxy: {Leave this Section Blank} Port: {Leave this Section Blank} Username: giffgaff Password: {Leave this Section Blank} Server: {Leave this Section Blank} MMSC: http://mmsc.mediamessaging.co.uk:8002 MMS proxy: 82.132.254.1 MMS Port: 8080 MCC: 234 MNC: 10 Authentication type: PAP APN Protocol: IPv4   Select the menu (3 dots) button Select Save Select the giffgaff APN Restart your device for the full changes to take effect.   How to setup & tether As there are several versions of the Android operating system your menu options may differ slightly however the settings will remain the same.   How to setup & turn ON:   Select Apps Scroll to & select Settings Scroll to and select More... Select Tethering & portable hotspot Select Set up Wi-Fi hotspot Enter a hotspot password of at least 8 characters (make a note of this) Select Save Toggle ON your Portable Wi-Fi hotspot   From a compatible Wi-Fi enabled device search for available Wi-Fi networks and select your device. Now enter the 8 character password to connect.   To turn OFF your hotspot:   Select Apps Scroll to & select Settings Scroll to and select More Select Tethering & portable hotspot Toggle OFF your Portable Wi-Fi hotspot   How to setup roaming As there are several versions of the Android operating system your menu options may differ slightly however the settings will remain the same.   How to turn ON:   Select Apps Scroll to and select Settings Select SIM management Select Roaming Select Data roaming Check the checkbox to turn roaming ON Please be aware that you will only be able to use a network operator that has a roaming agreement in place with giffgaff / O2.   Please note: Goodybags & Gigabags are only for use within the UK. Roaming charges whilst abroad are chargeable from airtime credit.   How to turn OFF:   Select Apps Scroll to and select Settings Select SIM management Select Roaming Select Data roaming Uncheck the checkbox to turn roaming OFF   How to change network mode (4G-3G-2G) As there are several versions of the Android operating system your menu options may differ slightly however the settings will remain the same.   Select Apps Scroll to and select Settings Select More Select Mobile Networks Select 3G services Select Network mode Select the desired mode (2G/3G Auto, 3G only)   Handy Links   International Pricing (Roaming)  
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Trouble using the Internet or sending MMS with your Nokia 6303? Updating your phone settings is likely to solve the issue, so we have detailed them below. More information WAP Internet Settings You'll need to complete all steps for this to work.   The phone has a four-way directional Navi key and two soft keys on either side of this.   The Navi key can also be pressed in to select options.   Press Menu (Navi key) Highlight Settings and Select (press Navi key) Highlight Configuration and Select (press Navi key) Highlight Personal config. sett. and Select (press Navi key) Press Add (Navi key) Highlight Web and then Select (press Navi key) Highlight Account Name and then Select (press Navi key), enter giffgaff WAP GPRS then press OK (Navi key) Highlight Homepage and then Select (press Navi key), enter http://giffgaff.com/mobile then press OK (Navi key) Highlight User name and then Select (press Navi key), enter payandgo then press OK (Navi key) Highlight Password and then Select (press Navi key), enter password then press OK (press Navi key), verify password and again select OK (press Navi key) Highlight Use pref. access pt. and then Select  (press Navi key), highlight No and then Select (press Navi key) Highlight Access point settings and Select (press Navi key) Highlight Proxy and then Select (press Navi key), highlight Enable and then Select (press Navi key) Highlight Proxy address and then Select (press Navi key), enter 82.132.254.1 and then press OK (Navi key) Highlight Proxy port and then Select (press Navi key), enter 8080 and then press OK (Navi key) Highlight Bearer settings and then Select (press Navi key) Highlight Packet data access point and then Select (press Navi key), enter giffgaff.com and then press OK (Navi key) Skip past Network type this should be set to IPv4 Skip past Authentication type this should be set as Normal Highlight User name and then Select (press Navi key), enter giffgaff then press OK (Navi key) Highlight Password and then Select (press Navi key), enter password then press OK (press Navi key), verify password and again select OK (press Navi key) Press Back (right soft key) three times Highlight giffgaff WAP GPRS and press Options (left soft key) Highlight Activate and then Select (press Navi Key) Press Back (right soft key) four times to return to the standby screen. Switch your handset off and then back on to complete your settings. MMS Settings You'll need to complete all steps for this to work.   The phone has a four-way directional Navi key and two soft keys on either side of this.   The Navi key can also be pressed in to select options.   Press Menu (Navi key) Highlight Settings and then Select (press Navi key) Highlight Configuration and then Select (press Navi key) Highlight Personal config. sett. and then Select (press Navi key) Press Options (left soft key) Highlight Add new and then Select (press Navi key) Highlight Multiedia msg. and then Select (press Navi key) Highlight Account Name and then Select (press Navi key), enter giffgaff MMS then OK (press Navi Key). Highlight Server address and then Select (press Navi key), enter 'http://mmsc.mediamessaging.co.uk:8002' and OK (press Navi key) Highlight Use preferred access point and Select (press Navi key), highlight No and Select (press Navi key) Highlight Access point settings and Select (press Navi key) Highlight Proxy and Select (press Navi key), highlight Enable and Select (press Navi key) Highlight Proxy address and Select (press Navi key), enter 82.132.254.1 and OK (press Navi key) Highlight Proxy port and Select (press Navi key), enter 8080 and OK (press Navi key) Highlight Bearer settings and Select (press Navi key) Highlight Packet data access point and Select (press Navi key), enter giffgaff.com and OK (press Navi key) Skip past Network type this should be set to IPv4 Skip past Authentication type, this should be set as Normal Highlight User name and Select (press Navi key), enter giffgaff and OK (press Navi key) Highlight Password and Select (press Navi key), enter password then OK (press Navi key), verify password and again select OK (press Navi key) Press Back (right soft key) four times Highlight Messaging and Select (press Navi key) Highlight Message settings and Select (press Navi key) Highlight Multimedia messages and Select (press Navi key) Check that Request reports is preset to No Check that Allow read report is preset to No Check that MMS creation mode is preset to Guided Check that Image size is set to 1600x1200 Check that Default slide timing is preset to 00:08 Check that MMS reception is preset to Auto. In home nw. Check that Allow adverts is preset to Yes Highlight Configuration sett. and Select (press Navi key) Highlight Configuration and Select (press Navi key), highlight Personal config. and Select (press Navi key) Highlight Account and Select (press Navi key) Highlight giffgaff MMS and Select (press Navi key) Press the right soft key five times to get back to the standby screen. Switch your handset off and then back on to complete your settings.
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Trouble with using Internet or MMS with your Asus device? Updating your device settings is likely to solve the issue, so we detailed them below. More information How to change the settings The experience may vary according to the version of Android you are using but the settings will remain the same.   To change your phone settings:   Tap the Menu key Tap Settings In the Wireless & networks section, tap More... Tap Mobile Networks Tap Access Point Names Tap the Menu key Tap New APN Fill the Edit access point section with the Internet and MMS settings that are available in the following section. Internet & MMS Settings To use Internet and MMS, you need your APN to reflect the following settings:   Connection Name: giffgaff APN - Access Point Name: giffgaff.com Login - Username: giffgaff Password: leave this blank MMSC: http://mmsc.mediamessaging.co.uk:8002 MMS proxy: 82.132.254.1 MMS port: 8080 MCC: 234 MNC: 10 Remember that MMS are not included in goodybags and cost 16p each.
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Trouble with using Internet or MMS with your ZTE device? Updating your device settings is likely to solve the issue, so we detailed them below. More information How to change the settings The experience may vary according to the version of Android you are using but the settings will remain the same.   To change your phone settings:   Tap the Menu key Tap Settings In the Wireless & networks section, tap More... Tap Mobile Networks Tap Access Point Names Tap the Menu key Tap New APN Fill the Edit access point section with the Internet and MMS settings that are available in the following section. Internet & MMS Settings To use Internet and MMS, you need your APN to reflect the following settings:   Connection Name: giffgaff APN - Access Point Name: giffgaff.com Login - Username: giffgaff Password: leave this blank MMSC: http://mmsc.mediamessaging.co.uk:8002 MMS proxy: 82.132.254.1 MMS port: 8080 MCC: 234 MNC: 10 Remember that MMS are not included in goodybags and cost 16p each.
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Trouble using the Internet or sending MMS with your Samsung Wave Bada OS? Updating your phone settings is likely to solve the issue, so we have detailed them below. More information WAP Internet Settings You'll need to complete all steps for this to work.   Tap Network Tap Connections Tap New Now insert the following settings:   Set name: giffgaff WAP Access name: giffgaff.com Auth type: PAP User ID: giffgaff Password: leave blank Protocol: HTTP Home Url: http://giffgaff.com/mobile Proxy Address:  leave blank Linger Time (sec): 300 MMS Settings You'll need to complete all steps for this to work.   Tap Network Tap Connections Tap New Now insert the following settings:   Set name: giffgaff MMS Access name: giffgaff.com Auth type: PAP User ID: giffgaff Password: leave blank Protocol: HTTP Home Url: http:// MMSC - mediamessaging.co.uk:8002 Proxy Address:  82.132.254.1:8080 Linger Time (sec): 300 Final Steps Now Go To:   Settings Network Application profiles The first two will already be set. Go through the list and change them all to 'giffgaff WAP', if they are not already, (except MMS which should be 'giffgaff MMS' of course).   You should now be giffgaffed.
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