On the next page confirm that you wish to go ahead. This is permanent, you cannot get your old number back after you've confirmed you wish to go ahead.
Your number will be changed within 4 hours. Your credit and goodybags will not be shown on your account until the new number is ready.
This service is only available between 4.30am and 9.30pm and can only be used twice per account. If you need to change your number a second time, you can, by repeating the process, at least 24 hours later. For potential third or subsequent number changes (apart from number porting, using a pac obtained from another network) please apply to an agent by using method 2 shown below.